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Queen's University of Belfast was founded in 1845 as Queen's College Belfast, they becam...
Organisations across the public, private, and third sectors are increasingly adopting Design Thinking (DT) methodologies to drive innovation, enhance user experience, and address complex challenges.
DT is a user-centred, creative problem-solving method that emphasises understanding the needs and experiences of users and stakeholders to develop innovative solutions. It involves a flexible, iterative process that typically includes five key phases: (1) empathising, (2) defining, (3) ideating, (4) prototyping, and (5) testing.
Recent advancements in Artificial Intelligence (AI) technologies, such as machine learning, Natural Language Processing (NLP), computer vision, and generative AI, have created new opportunities to enhance the DT process. AI can analyse vast quantities of data, generate user insights, predict trends, automate tasks, and create innovative solutions through generative design, speeding up prototyping and testing for faster iteration. However, AI technologies also introduce novel challenges for DT including algorithmic bias, privacy and data security concerns, lack of transparency in decision-making, and the potential over-reliance on automation. Navigating these issues requires a balanced, informed approach that considers both the strengths and limitations of AI-assisted design.
Against this backdrop, the microcredential explores the intersection of DT and AI, examining how AI technologies can be integrated into the design process to potentially create more innovative solutions for complex problems. The main aim of the microcredential is to equip students with the knowledge and skills to apply DT methodologies to address challenging problems while learning to leverage AI technologies to improve the DT process in an informed and ethically responsible manner.
This microcredential is designed for professionals, managers, innovators, and change-makers who want to develop creative problem-solving skills and learn how to combine DT with AI technologies to drive innovation, improve user experiences, and address complex organisational challenges. It is particularly relevant for those involved in product development, service design, strategy, transformation, or innovation initiatives.
To develop the skills and mindset needed to tackle complex business challenges through a combination of DT and AI. This microcredential will help you understand how user-centred design approaches can be enhanced by AI technologies to generate insights, support innovation, and create more effective solutions.
You will gain practical knowledge of how to apply DT methodologies while leveraging AI tools in a responsible and ethical way. Whether you are developing new products and services, leading transformation initiatives, or driving innovation within your organisation, this microcredential will equip you with valuable tools and techniques to create meaningful impact.
Fee
Standard Fee £1000
Entry Requirements
2.2 Honours degree
The Programme
Course Content
Addresses market challenge - AI Innovation and Risk Management
The Programme
Course Content
Delivery
In-person delivery across 10 weeks (3hrs per week). Pattern: 3hrs per week. Wednesday 1pm-4pm
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