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Job Details





Closing Date

2022-01-21 00:00:00


eDiscovery Services Consultant (hybrid or remote)

  • About Us


    The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


    You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


    Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.


    Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 





    Belfast/ Derry – Londonderry/ Strabane/ Remote, GB


    Your role in the team


    The eDiscovery Services Consultant is responsible for handling all aspects of data management using e-discovery technology tools. The Consultant will report directly to the eDiscovery Services Manager but will also collaborate closely with the Discovery and Information Governance Solutions (DIGS) team in Law and Regulation.


    The eDiscovery Services Team at Allstate provides services for our business partners in the DIGS, Human Resources and Investigative Services areas and supports the applications in our eDiscovery product portfolio. The Consultant is chiefly responsible for managing all case data from initial receipt through final disposition and in all critical interim steps. It is expected that the Consultant will master all phases of collection and processing. They will be expected to become adept in the use of all the processing and review systems including Exterro Fusion, Magnet EnCase Enterprise and Relativity.


    This role is also responsible for managing the vendor relationship for vended applications used by eDiscovery Services. This includes software patching and upgrades, security vulnerability remediation and back-end administration of associated on-premise infrastructure. Additionally, the Consultant will be accountable for managing the case workflow for the team.


    • Control of collection, loading and processing of electronic discovery data.
    • Active communication with the Manager and Discovery and Information Governance Solutions (DIGS) throughout the case lifecycle.
    • Find ways to improve processes and build efficiencies in the daily workflow.
    • Hands-on, daily, work in EnCase Enterprise, Office 365 Compliance Portal and Relativity.
    • Remediate security vulnerabilities for applications and infrastructure supported by eDiscovery Services.
    • Perform application updates and upgrades as necessary.
    • Mastery of all data processing systems, techniques, and workflows in Relativity.
    • Involvement in ongoing data remediation and archiving.
    • Maintenance of Chain of Custody where appropriate.
    • Involvement in vendor activity and communication.
    • Perform stringent quality control checks of data and load files created internally or from vendors and other third-party sources, for loading into Relativity.
    • Collaborate with other eDiscovery Services team members in all aspects project work, as needed, but also capable of working independently to accomplish team goals.
    • Write clear, concise regular status updates for leadership.
    • Assist with testing existing as well as new software and participate in vendor demonstrations.
    • Perform other duties, as assigned by the eDiscovery Services Manager.
    • Pursue additional education and training in relevant eDiscovery Technology topics.
    • Understand, and strictly maintain, the confidentiality of all matters involved.




    So, what are the essential criteria to apply?


    • All candidates must evidence an existing right to work in the UK'
    • A minimum of 4 years’ experience in a similar role
    • DBA or strong knowledge of Microsoft SQL 2016 or similar relational database.
    • Prior experience with administration of Microsoft desktop and server operating systems.




    We also have some desirable criteria


    • Bachelor's degree or solid equivalent experience in an eDiscovery Technology or Litigation Support Analyst or equivalent role.
    • Project coordination/management experience is highly desired.
    • Relativity certifications; RCA, RCP
    • Opentext EnCase certifications; EnCE, EnCeP.
    • Prior work experience supporting eDiscovery processes in a law firm, corporate or vendor setting.



    What we offer


    As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.


    Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.


    We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.


    We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.



    Apply Here: 



    Statement on Fair Employment and Equal Opportunities


    Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.


    We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.


    Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.



    The closing date for receipt of applications is Friday 21st January 2022

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Applications processed via employer's online application form