How You’ll Support Our Mission
ESO is searching for a few innovative product-focused folks who want to jump in and build amazing data-centric software. Our Business Analysts have a major role in product direction from soup to nuts – in other words, opportunity evaluation, product market research, requirements gathering & documentation, agile user story creation, customer satisfaction, and support of our software. This includes improving existing products as well as the formation of new products and finding new ways to leverage our strengths to improve healthcare that we haven’t even thought of yet.
You will participate in all phases of product development from market and strategy to implementation and launch. A great day in this position will involve your individual contributions to several different product initiatives at various stages of their life cycle.
About you
You have strong, demonstrable client-facing skills… in other words, you have to make sense to the people around you. You will be able to understand customer needs, assign value to them – and drive them into your product. You have a clear understanding of how data can change the world and how you can harness that power and how our customers can benefit from it.
You “get” developers. ESO runs a VERY collaborative ship… a close working relationship with your development team will be HUGE in your success.
You are an Agile Ninja. We are looking for experience with agile/SCRUM development methodologies and software development principles. Special credit goes to those with expert knowledge of our tools of choice: Jira, Pendo, Miro and Salesforce.
What You’ll Be Doing – the day to day
You can expect to;
Who You Are - some of the essential things required to be successful in the role:
Who You Are – it’s desirable if you have any of the following:
Benefits & Perks:
About ESO
ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our six US offices and our Belfast, Northern Ireland office.
Are you ready to Make a Difference?
ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status, or other non-merit factor.
Data Privacy
We disclose your personal information to our private equity sponsor, Vista Equity Partners, and its affiliates, including Vista Consulting Group (collectively, “Vista”), for administration, research, database development, workforce analytics and business operation purposes, in line with the terms of this Privacy Policy. Vista processes and shares your personal information with its affiliates, including other Vista portfolio companies, on the basis of its legitimate interests in managing, administering and improving its business and overseeing the recruitment process and, if applicable, your employment relationship with ESO Solutions UK Ltd. If you have consented to us doing so, we also share your personal information with other Vista portfolio companies for the purpose of being considered for other job opportunities in the pooling system, both inside and outside the EEA. Please find a full list of all Vista portfolio companies at: https://www.vistaequitypartners.com/companies/ and Vista’s privacy policy at https://www.vistaequitypartners.com/privacy/. Where this requires us to transfer your personal information outside of the EEA, please refer to the Privacy Policy for further details on cross-border transfers. In connection with the recruitment process, your personal data may be transferred outside of the EEA to Lever, Hirebridge, LLC and Criteria Corp., which provide applicant tracking and evaluation services. Hirebridge, LLC and Criteria Corp. have agreed to comply with the EU Standard Contractual Clauses to ensure that your personal information is adequately protected whilst outside of the EEA.
Applications processed via employer's online application form