Tech Trailblazers

Tech Trailblazer: Chloe Jackson-Nott

  • Name: Chloe Jackson-Nott

    Role: End User Content Administrator

    Bio: During my third and final year of studies for my BA in Business Management and Marketing degree, I was given the opportunity to put the theories I learned into practice through an internship at Core Systems NI.


    What does your typical day look like?

    Typically, I’d start with a quick morning catch-up with my team. As this is a remote internship, we have daily check-ins to help us feel supported. I’d then check through my emails for updates and action where it’s needed. I’ll log into Twitter and LinkedIn and check through any news updates within the prison sector. The rest of the day will either involve tasks related to end-user content administration and meetings.

    What are you currently working on?

    I’ve got a few different projects on the go at the moment. I am keeping our digital footprint active by updating our social media channels and updating our websites with blog posts related to the prison sector. At Core Systems NI it’s important to keep connected to our customers to bring them innovative ideas. I’m also working with a few different providers in resourcing content to add to our Pathway platform for people in custody and on probation. The content we add to Pathway is designed to encourage a positive rehabilitation journey.

    What inspired you to join this company in particular?

    Core Systems NI offers flexible working to encourage a healthy work-life balance. I am a busy mum of a toddler as well as an undergraduate student with The Open University, so this was the main highlight for me. It was also exciting to have an opportunity to work for a company that provides an empowering solution that helps people in prison and people on probation to change their life. The solution offers many the chance at a better life and in the grand scheme, a better society. It is an inspiring company to work for. Another bonus that led me to join this company was putting what I learned in my degree into practice. These skills will give me a great advantage in my degree and help me thrive professionally.

    Did you always want to work in this industry (tech)?

    Surprisingly no. I’ve had experience in different job sectors but Core Systems NI has inspired me to try and find my feet within the marketing and tech industry. It is constantly evolving and has a diverse culture that always looks to the future.

    What’s your favourite part about your work?

    Having the ability to meet and work with people from different cultures and backgrounds. Working for an ever-expanding company in the global marketplace gives us the opportunity to meet different people from all over the world. We have staff situated around the UK and Australia but being able to speak to a potential client in Luxembourg one day and then speak to another in the USA the next, is a great experience.

    What would you say to other people considering a job in this industry (tech)?

    I won’t sugarcoat my advice because this industry is challenging, definitely. As long as you are motivated and willing to adapt and learn new skills, this industry is for you.

    How do you see this technology impacting our lives?

    I think it will change society’s view on people in prison. There are people in prison who were born into circumstantial disadvantages that could have unfortunately contributed to them making poor life choices. The solution Core Systems NI provides gives an opportunity for people in custody to make better life choices and supports them on their re-entry into society.

    What do you consider to be the most important tech innovation or development in recent years?

    Digital communication has been thriving in recent years. Obviously, mobile phones have upgraded dramatically over the years but the way we can communicate now makes it accessible to work from anywhere. If someone was on the bus on their way to work but stuck in traffic, they can still attend the meeting on their phone through video communication technology. The pandemic has pushed this technology through its development.

    What tech gadget could you not live without?

    I’m a big reader so I couldn’t live without my Kindle. As much as I love physical books, being able to take a library of books everywhere on a small device is fantastic. I can fit it in my pocket, I can use it while I walk around the house and also read in bed without a light. One of the best purchases and modern technology devices I’ve ever owned.

    About the author

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