Name: Megan Fitzpatrick
Position: Business and Support Analyst, Dawson Andrews
Biography:
I am 22 years old and recently graduated from Queen's University with a 2:1 in Business Information Technology. I completed a 4-year course including a placement year in the IT sector. During my placement, I made a number of connections in the IT industry which helped me to secure a graduate job.
What does your typical day look like?
Leading the support team in responding and dealing with end-user queries, creating documentation and performing regression testing on our management systems and mobile app. Supporting other departments in improving operations and ensuring high standards of quality assurance.
What are you currently working on?
Currently working on a GAA project to help ease online registration for their members. My main role is ensuring end users have a seamless experience while working alongside our engineering team to resolve any issues.
What inspired you to join this company in particular?
It was a great step in my career as a relatively young person in this industry, along with interesting projects and brilliant career opportunities (and of course the social and cultural aspect of Dawson Andrews).
Did you always want to work in this industry (tech)?
I realised when doing GCSE IT, that I wanted a job in tech. I think it was the challenges that came with the work that drew me to the industry, as well as the opportunities to travel.
What’s your favourite part about your work?
That not every day is the same as there are always new challenges or issues to work on.
What would you say to other people considering a job in this industry (tech)?
I’d say go for it. The industry is so big you’ll find something you love. I live with several other people in the industry and none of them have the same job and they all love what they do.
How do you see this technology impacting on our lives?
Technology is a big part of my life and you can see it in businesses every day who are adapting and using new technology to enhance the experiences for their customers and end-users.
Who inspired you to work in this field?
It was actually my old IT teacher who encouraged me to do an IT-related degree. Once I started my placement year I knew I made the right decision and haven’t looked back since.
What do you consider to be the most important tech innovation or development in recent years?
The development of immersive technology as it’s going to change not only how we view entertainment but how we interact with each other.
What tech gadget could you not live without?
The coffee machine in Dawson Andrews / Probably my laptop, as I can’t really do my job without it
