About Us
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.
Join our team and you’ll find challenge and reward in a culture of innovation, support and balance.
Location
Belfast/ Derry-Londonderry/ Strabane/ Remote, GB
*If possible, the company will also consider visa sponsorship to successful candidates already living and working in the UK.
Your role in the team
The Voice Analytics team in Allstate are continuing to transform. The successful candidate will join the Application Engineering team and work with the Product Owner(s) to develop Voice Analytics Services including Voice Recording, Voice Redaction & Transcription Services whilst continuing to support legacy voice products.
In addition, the candidate will develop a partnership with product owners and key business areas to enhance and maintain the End to End Voice Customer Journey.
This role is for an experienced developer who will have the ability to provide strong technical leadership, set technical direction and standards within the team.
Responsibilities include (but are not limited to)
So, what are the essential criteria to apply?
We also have some desirable criteria
What we offer
As Digital DNA’s Workplace of the Year 2020 & 2022 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.
Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.
We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.
We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.
Statement on Fair Employment and Equal Opportunities
Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.
Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.
The closing date for receipt of applications is Wednesday 12th October 2022
Applications processed via employer's online application form