Technical Graduate - Service Advisory 2026

• Category: Business Consulting, Strategy and Digital Transformation

  Main location: United Kingdom, UK Wide - Various, UK Wide

  Position ID: J0526-1624

  Employment Type: Graduate

  Position Description:

  
  At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of #GenerationCGI, you’ll join a community of graduates who are turning ambition into action and possibility into progress.
  
  As a CGI Technical Graduate you’ll be trusted with responsibility from the start. helping clients improve how technology services are designed, delivered, and experienced. Working across Service Management, SIAM, user experience, AI-enabled service improvement, and enterprise tooling including ServiceNow and Freshworks, you’ll support projects that drive real business impact.
  
  

   

  Your future duties and responsibilities:

   

  
  In this role, you will support service transformation and improvement initiatives across a range of client projects. You’ll collaborate with technical teams, stakeholders, and service specialists to improve processes, enhance user experiences, and contribute to the delivery of effective and efficient services
  You will:
  You’ll gain exposure to Service Management, SIAM, ITILv4, continual service improvement, and enterprise service management tooling while building confidence in stakeholder engagement and consulting delivery.
  
  

  Support service management and transformation projects

   

  Collaborate with clients, stakeholders, and delivery teams

   

  Contribute to service improvement and user experience initiatives

   

  Analyse service data and operational insights

   

  Support continual service improvement activities

   

  Develop knowledge of SIAM, ITILv4, and enterprise tooling

   

  Communicate ideas and recommendations clearly and professionally

   

  Build strong working relationships with clients and colleagues

  
  
  Every contribution you make will help deliver outcomes with lasting impact.
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  Locations

  
  Technical Graduate - Service Advisory roles are available in London and Leeds.
  As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key.
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  Why Join Us?

  
  At CGI, you’ll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes.
  
  Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise. You’ll also join our Student Kick-start Initiative, where you’ll collaborate with other graduates on creative projects that deliver impact beyond your day-to-day role.
  
  CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK ‘Best Employer’ by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
  

  Benefits

  
  Along with a competitive salary and a £1000 joining bonus, you’ll enjoy benefits that support every stage of your journey. You’ll share in CGI’s success through our matched share scheme, have access to private healthcare, well-being programmes, and professional training, and build financial security with a competitive pension. Beyond the day job, you’ll connect with others through graduate networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable.
  
  
  

   

   

  Required qualifications to be successful in this role:

   

  
  We’re seeking ambitious graduates who are passionate about technology and eager to apply their skills to projects that make a real difference. You’ll bring a strong academic background in STEM, curiosity to explore new ideas, and flexibility to take on diverse projects across the UK.
  
  

  You should have:

  A minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1).

   

  Passion for technology and innovation, with a problem-solving mindset.

   

  Ability to collaborate effectively within teams

   

  Confident and professional approach with clients and stakeholders

   

  Flexibility to travel and work on projects across the UK.

   

  Eligibility for Baseline Personnel Security Standard (BPSS) clearance, with many roles requiring higher National Security Vetting (typically 5–10 years of continuous UK residency).

  
  

  Skills we value include:

  Awareness of ITIL, SIAM, ServiceNow, or Freshworks

   

  Awareness of Agile or iterative ways of working

   

  Interest in service improvement and user experience

   

  Interest in IT Service Management, Digital Transformation, or Service Operations

  
  

   

   

  What you can expect from us:

  Together, as owners, let’s turn meaningful insights into action.
  
  Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
  
  You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
  
  Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
  
  You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
  
  Come join our team—one of the largest IT and business consulting services firms in the world.