We are building a new, high-impact team dedicated to supporting our exciting new weekend trading capabilities. We are seeking an experienced and highly resilient IAM Staff Engineer whose primary focus will be providing expert, hands-on support, troubleshooting, and recovery for our mission-critical Identity and Access Management (IAM) systems. While project work exists, your core mission is ensuring the stability and high availability of the production environment.
Initial Training Schedule (First 3-6 months): Until the selected candidate is fully up to speed on our specific technologies and environment, the work schedule will be Monday - Friday business hours, working alongside existing IAM engineers for training and ramp-up.
Target Shift Schedule: After the initial training period, this role will transition to a compressed work schedule, requiring four (4) eleven-hour shifts per week (10 working hours plus 1 hour for lunch) to cover weekend support.
Office Requirement: This position requires a minimum 2-day per week in-office presence. Candidates must be within commutable distance of a CME Group Belfast office.
You will be the go-to for operational excellence and advanced issue resolution for our core IAM platforms. Furthermore, you will be supported and backed up by a team of highly skilled engineers located globally who can bring additional knowledge and experience when required.
Support & System Recovery
Provide advanced, hands-on troubleshooting, problem isolation, and rapid system recovery for critical IAM systems and related components.
Lend timely support assistance for major incidents, participating in post-mortem analysis and implementing preventative measures.
Take part in product upgrades depending on the situation and scope of the project, ensuring operational readiness.
Perform in the on-call rotation and disaster recovery tests.
Assist in our continuous improvement efforts to reduce repeated support calls and incidents”
Participate in our continuous improvement efforts to reduce repeated support calls and incidents
Engineering & Automation
Support the maintenance of highly automated and reliable directory solutions.
Proactively identify and automate existing manual tasks and processes to improve efficiency and stability.
Research and implement security best practices across all supported platforms.
Assist teams in identifying, safely storing, and retrieving their secrets in line with industry best practice and CME Standards.
Compliance & Documentation
Deliver directory solutions that enhance security and compliance.
Develop processes, guidelines, and robust documentation for consumption by internal teams.
Aiding information gathering for audits and overseeing documentation efforts.
Technical Knowledge & Experience:
Experience: 5 - 7 years of application support and experience with IAM services, tools, and solutions.
Core Systems: Proven, hands-on experience designing, deploying, and supporting large-scale enterprise IAM solutions, specifically including:
Cloud SSO and CIAM Platforms
LDAP Directories & Active Directory
Privileged Access Management platforms
MFA solutions
Familiarity with hardware security keys
Cloud Acumen: Experience with cloud computing strategies, concepts, and technologies, particularly with Google Cloud Platform (GCP) IAM primitives (e.g., Service Accounts, IAM Roles, Identity Platform).
Containerization/Orchestration: Knowledge of container technologies, especially Kubernetes, as they relate to secrets management and identity access.
IAM Foundation: Strong familiarity with the following areas is essential, as this is the primary scope of the role:
Privileged Access Management
Identity Lifecycle Management
Access Management (Federation/MFA/SSO)
Scripting/Automation: Some development experience in one or more of the following:Shell Scripting, PowerShell, Python, Chef & Terraform.
Security: Must have a thorough knowledge of information security components, principles, practices, and procedures, particularly regarding IAM security systems and controls.
Professional Skills
Troubleshooting Focus: Strong analytical, problem-solving, and expert-level troubleshooting skills with high-level critical thinking.
Communication: Ability to succinctly articulate complex technical issues to both technicians and business sponsors.
Governance: Solid working knowledge of ITIL (problem and incident management) and applicable change and audit controls.
Collaboration: Ability to work both independently and in a team-oriented environment with the ability to establish relationships with external vendors.
Formal Education: A Bachelor's degree in Computer Science or Information Systems or equivalent combination of education and related work experience.
Certification: Certification or equivalent experience in a leading PAM enterprise platform
Desired Security Certifications: Security certifications are a huge plus and highly desired, especially CISSP, Google Cloud Security Engineer (or Professional Cloud Security Engineer), or equivalent.
Experience as an individual contributor on support and technical discussions in often high pressure situations.
Company Benefits:
Bonus Programme
Equity Programme
Employee Stock Purchase Plan (ESPP)
Private Medical and Dental coverage
Mental Health Benefit Programme
Group Pension Plan
Income Protection
Life Assurance
Cycle To Work
EV Car Benefit Scheme
Gym Membership
Family Leave
Education Assistance – MBA/Advanced Degree/Bachelor Degree
Ongoing Employee Development Training/Certification
Hybrid Working
Applications processed via employer's online application form