Network Operations Engineer III
- Hybrid Role – 2 Days/week required in the office
- Monday - Friday shift
- Full-time
- City: Belfast
Job Description
The Network Operations Engineer III, will be responsible for supporting CME’s network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices. The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.
Key Responsibilities:
- Acts as first responders, helping to organize and control incident response.
- Provides admission control for technical implementations
- Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
- Handling complex technical support issues
- Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
- Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
- Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
- Maintain a positive attitude and a high level of customer service at all times
- Contribute to the overall development of the operational systems and processes
Skills & Experience:
Essential;
- Extensive experience in a fast paced, enterprise NOC role (minimum L2/L3 experience)
- Extensive experience of networking technologies, including routing, switching, firewalls, and load balancing though advanced knowledge of:
- R/S: OSPF, BGP, TCP/IP, L2 architectures
- Multicast: PIM-SM, MSDP, AnyCastRP
- Security: Firewalling, ACLs, industry best practice, Internet architectures
- Load Balancing: F5 LB, iRules, persistence, etc.
- VPN: IPSec and SSL
- Wireless: standards, security, radio placement, etc.
- Extensive experience of multiple network & firewall technologies, particularly Cisco, Fortinet, Palo Alto, F5 and Aruba Networks
- Understanding/experience with ISO and ITIL standards
- CCNP certification
Desirable;
- Cisco certification
- Fortinet certification
- Palo Alto certification
- Aruba certification
Benefits
Annual Discretionary Bonus
Generous CME Group Pension Contribution
Comprehensive Bupa Private Medical Cover
Private Dental Cover
Mental Heath Cover
Annual gym membership contribution
25 Days Holiday allowance
