Overview of Citi:
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
The Role:
The Markets Surveillance team at Citi monitors daily transactions across all of Citi’s capital markets businesses for indications of potential Market Abuse, Insider Dealing, and other types of fraud. As the internal technology partners supporting this mandatory regulatory function, we are continuing to deliver more sophisticated algorithms on our strategic internally designed and built platforms. As we further expand global coverage and deliver additional new Behavioral Analytics based solutions, the operational effectiveness of our systems is critical to meeting regulatory and business objectives. We are seeking a development / support senior manager to join the team in a newly created role.
The successful candidate will have a strong technical background, and extensive career history across development and / or production support roles. You will partner with L1 & L2 production support teams, upstream data providers, and technology SMEs across a range of roles to provide a robust L3 support function emphasizing quick troubleshooting and recovery, transparent communications, and implementation of robust preventative controls. You will work directly with senior partners at SVP to Managing Director level across the teams, as well as leading production support and development SME staff at all levels and across all of our Markets Surveillance platforms. Analysis of system flows, implementation of improvement initiatives and coordination of issue management staff will be regular tasks in this role. Our solutions are built on a big data ecosystem using technologies such as Spark, Hadoop, Hive, Sqoop, Java and Python.
Qualifications:
The ideal candidate will have the following:
Strong software development and / or technical production support background
Experience of introducing/implementing well-defined support procedures for large scale applications
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive to resolution with senior stakeholders
High levels of creativity and a genuine affinity for out-of-the-box problem solving
Outstanding written and oral communication skills and ability to discuss issues and solution details in both technical and business terms
A focus on implementing processes, controls, lessons learned, issue prevention techniques, and a determination to design robust and complete solutions
Ability to work under pressure in a fast paced environment
Meticulous planning and an organized approach to work
Positive and optimistic outlook
Strong leadership, with the ability to bring multiple technical teams together, both onsite and remotely, to work towards common goals and resilient systems
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
Staff / resource leadership and people skills as well as technical problem solving skills to navigate issues
Resiliency, ability to adapt to change and implement changes rapidly
Desire to always seek continuous innovation and improvement
Background/Experience:
A FinTech or RegTech career history
Knowledge of, or a keen interest in, Trade Surveillance or Capital Markets technology systems
Experience working on technology solutions that leverage Big Data, Data Analytics, and Data Science techniques
Education:
Bachelor's/University degree, Master's degree preferred
What We Offer:
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
23 days paid annual leave
Award winning pension scheme
Life assurance
Private medical insurance with Bupa healthcare
In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.
Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.
Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.
Applications processed via employer's online application form