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Dublin Airport - Esri Ireland Customer Spotlight Series

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Welcome to the 3rd in our series of Esri Ireland Customer Spotlight features - this time we take a look at the work of Dublin Airport.

Dublin Airport is the busiest airport in the Republic of Ireland. Operated by daa, it welcomed 31.5 million passengers in 2018, and handled more than 2,300 flights every week. To provide a safe and positive experience for passengers, the airport's employees need to work together to manage and maintain 35,000 assets, with a replacement value of €4 billion, as well as collect, share and analyse a vast amount of operational data.

Esri’s ArcGIS platform is being deployed as part of a wide-ranging digital transformation initiative to enhance the passenger experience. The use of ArcGIS on mobile devices, on interactive management dashboards and for complex analysis is leading to improvements in operational efficiency, risk management and safety throughout the airport.

Dublin Airport decided to introduce geospatial information system (GIS) solutions and selected Esri’s ArcGIS platform following a successful pilot. It then began to roll out a succession of mobile, desktop and web-based GIS applications to transform processes and build incremental business value.

“Our aim was to think big, start small and work fast,” says Neil Moran, Dublin Airport Head of Digital Asset Management & Transformation. “ArcGIS gave us the platform we needed to connect systems, give all our employees a single view of the truth and empower them to work more efficiently and flexibly all around the airport.” Now, field-based employees use a range of ArcGIS mobile solutions to access, collect and upload information and photographs from mobile devices.

The use of ArcGIS at Dublin Airport has created significant time savings, by making it easier for teams to collect, share, understand and act upon new information.

Dublin Airport are harnessing many of the ArcGIS Platform capabilities from decision support, data management, field mobility, sharing & collaboration as well as spatial analytics. Hear from Dublin Airport CEO Vincent Harrison along with a wide variety of stakeholders from his team, on how they're using GIS in their strategic planning as the airport continues to evolve and grow.

About us:
Esri Ireland specialises in the application of geographic information systems, helping customers record where things happen and analyse why, with the aim of providing insight and helping them to make better decisions. As Esri's official point of presence in Ireland it has, since 2002, partnered with both the public and private sector to help them understand the impact of geography on their business. Recognised as one of the Best Workplaces in Ireland, Esri Ireland is part of the Esri Global Network, a billion-dollar privately held software company with nearly 10,000 employees worldwide.