New Identity Services practice brings together more than 90 specialists as human, machine and AI identities become a critical attack surface
Attackers are increasingly targeting identities rather than attempting to breach infrastructure directly, using stolen credentials, excessive privileges and poorly governed access to reach critical systems and sensitive data. In response to this growing threat, Integrity360 has launched an expanded Identity Services practice to help organisations secure and manage human, machine and AI identities across their businesses.
The launch follows Integrity360’s acquisition of Identity specialist CyberIAM in August 2026 and brings together the expertise of both businesses into a single global practice. The expanded team now includes more than 90 Identity professionals with over 800 vendor certifications, giving customers access to significant specialist capability across the Identity lifecycle.
As organisations adopt more cloud services, automated processes and AI, the number and type of identities requiring access is increasing. These now extend beyond employees and customers to applications, machines and AI agents. Non-human identities can hold extensive privileges, yet may be subject to less rigorous controls than human users.
READ MORE: Richard Ford, CTO, at Integrity360 on the recent Revolut data breach
Brian Martin, Director of Product Management at Integrity360, says: “Attackers don’t always need to break through the front door anymore. If they can compromise an identity, they can simply log in. That challenge is growing as businesses introduce more applications, machines and AI agents, all of which need the right access and controls.”
The expanded practice covers Access Management (AM), Privileged Access Management (PAM), Identity Governance and Administration (IGA) and Customer Identity and Access Management (CIAM). It supports organisations from initial assessment and strategy through implementation, expansion and optimisation, to ongoing support and management.
Integrity360’s Identity practice has more than 10 years of services experience and over 130 successful deployments. Its specialists work across major Identity technologies including Idira (formerly CyberArk), Okta, SailPoint, Ping Identity, BeyondTrust, Microsoft, Saviynt and Strivacity.
Its services include Current State Assessments, AI Identity Consultancy, and Bespoke Advisory engagements, as well as implementation, technical support and Managed Identity Services across AM, PAM, IGA and CIAM. Customers can use individual services or work with Integrity360 across the full lifecycle of an Identity programme.
Martin continues: “This isn’t a capability that exists on paper. We have deep Identity expertise and the ability to support customers across the full lifecycle of their Identity programme. For some, that means understanding where their biggest risks sit. Others need help implementing technology, recovering from a stalled identity rollout, or running their Identity environment over the long term. What matters is giving customers greater control over who and what can access the systems their business depends on.”
READ MORE: CyberIAM to form new strategic services practice within Integrity360
The Identity specialists will also work alongside Integrity360’s wider cybersecurity teams, building on long-standing capabilities such as Identity Threat Detection and Response within its Managed Detection and Response (MDR) services. This will help customers connect Identity security with their broader cybersecurity programmes rather than treating it as an isolated technology project.
Michael Ribaudo, CEO of CyberIAM, comments: “Joining Integrity360 gives us a real opportunity to build on what both businesses already do well for their customers. CyberIAM clients can now access Integrity360’s broader security capabilities, while Integrity360 customers gain deeper specialist Identity expertise.
“What is particularly exciting is what we can build together. By embedding Identity more closely into Integrity360’s existing cyber security services, we can create new services that reflect how customers actually need to protect their businesses. Identity doesn’t sit on its own, so the way we secure it shouldn’t either.”
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