Tech Trailblazers

Tech Trailblazers: Carrie Hanna

  • Name: Carrie Hanna

    Job title: Site Reliability Engineer, Bazaarvoice

    Bio: Formerly a nuclear safety science consultant, STEM learning professional and co-founded a STEM ed-tech company. Works in cloud infrastructure on AWS & Kubernetes platforms with a wide range of tooling.

    Education: Chemistry, Liverpool University

    What does your typical day look like?

    Everyday has a technical challenge with learning, individually and with the team.

    What are you currently working on?

    There are conditions set for monitoring and alerting on our platforms. I investigate, solve and document the solutions of events that are outside the desired state. I’m also responsible for the Engineering new hire onboarding process which is continuously improving.

    What inspired you to join this company in particular?

    The people, culture & the role.

    Did you always want to work in this industry (tech)?


    What’s your favourite part about your work?

    Helping people by gaining knowledge and insights through solving puzzles.

    What would you say to other people considering a job in this industry (tech)?

    It is a huge industry, with lots of different roles and opportunities. It can be overwhelming, but start from somewhere that has some meaning to you and steer from there. Find what you enjoy. All of your knowledge will weave into a tapestry of your skillset. The communities are welcoming, informative, helpful, fun and want to meet you.

    How do you see this technology impacting on our lives?

    Authentic reviews and ratings contribute to an authentic relationship between companies and their customers. This proximity and trust drives creation of products that better meet our needs living in a rapidly transforming world.

    Who inspired you to work in this field?

    Local people in the technology ecosystem. The seed was planted in the experience of having a computer of my own when I was 12, breaking it and having to fix it! Since then, tech was a hobby. Several decades later, relocating back to Northern Ireland and the burgeoning technology sector was fertile ground for that early seed to sprout.

    I was teaching adult students returning to STEM education to follow their dreams and they inspired me to move to Belfast to find out more. The engineers I met through the Catalyst & technology meetups built my confidence and the Women in Technology circle gave me the wisdom and support network I needed to commit! Now I’m rooted in infrastructure and DevOps and I am happy tree!

    What do you consider to be the most important tech innovation or development in recent years?

    One of the most important is Tokenisation.

    What tech gadget could you not live without?

    Easy - my laptop.


    About the author

    Brendan is a Sync NI writer with a special interest in the gaming sector, programming, emerging technology, and physics. To connect with Brendan, feel free to send him an email or follow him on Twitter.

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