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Job Details



Closing Date

2022-08-30 23:00:00


Active Directory Solutions Engineer (hybrid or remote)

  • About Us


    The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


    You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


    Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.


    Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 





    Belfast/Derry-Londonderry/Strabane/ Remote GB


    Your role in the team


    An exciting opportunity with our Allstate Canada Server Platform Solutions team as an Active Directory Service Engineer.


    Active Directory group is part of the Server Platform Solutions in ACG department. It is responsible for architecting, managing, supporting, and providing improvements to all aspects of Microsoft Active Directory (AD) Technology. Ensuring availability of Allstate systems, authentication, authorization and LDAPS related services to internal and external customers.


    The major focus of this team is to plan, design and implement AD Life Cycle upgrades, Multiple Domain Consolidation, emerging new tools, and techniques so to ensure AD capability is highly available and effective support for the Allstate Canada Group (ACG).


    • Strong knowledge in managing Active Directory 2016/2019 infrastructure. Assist Senior AD resource in design, implementation, and support of a highly available multi-domain directory.
    • Provide 2nd level support and occasionally 1st level for Active Directory for end users, application, and administration teams, must be comfortable in addressing Priority 1 level incidents that can arise 24X7
    • Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, and server.
    • Participate in capacity planning, performance monitoring and maintenance to ensure high availability.
    • Coordinate & participate service/support needs with Vendors, Technical Support Engineers, Application Support Engineers, and the Infrastructure Team effectively communicating issues and resolutions
    • Work on coordination and deployment of application and infrastructure related changes
    • Follow best practices for the supported technology
    • Manage change process, support, and request queue
    • Develop, define, and create best practices processes for directory infrastructure



    So, what are the essential criteria to apply?


    • All candidates must evidence an existing right to work in the UK
    • Minimum of 4 years’ experience in an Active Directory role for a larger organization
    • Experience administering Active Directory in an enterprise class environment with multiple forests.
    • Experience in:
      • PowerShell scripting
      • SCOM
      • PKI Certificates and SSL
      • Creating and deploying Group Policies
    • Knowledge in Infrastructure services: DNS, DFRS, Microsoft Active Directory, WSUS, Windows Server 2016/2019/2019 Core required.



    We also have some desirable criteria


    • Technical certifications such as MCP, MSCA, MCSE are a plus.
    • Multi-Factor Authentication, O365 and Azure AD is a bonus
    • ITIL methodology.



    What we offer


    As Digital DNA’s Workplace of the Year 2020 & 2022 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.


    Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.


    We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.


    We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.




    Statement on Fair Employment and Equal Opportunities


    Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.


    We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.


    Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.



    The closing date for receipt of applications is Wednesday 31st August 2022

Apply Now

Applications processed via employer's online application form