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Job Details



Closing Date

2022-07-14 23:00:00


Platform Manager (hybrid)

  • About Us


    The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


    You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


    Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight).


    Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 






    Belfast/ Derry-Londonderry/ Strabane



    Your role in the team



    The Platform Management and Concierge Manager will work with the Platform Manager, Product Manager, Sr. Manager and Lead Engineers to establish a platform concierge service and various platform management disciplines in our strategic hosting portfolio including Cloud Foundry, Kubernetes and other containerization automation products.



    The Associate Manager leads team members, manages time and cost estimates, assigns people to work, collects feedback, reviews and evaluates work, and prepares performance evaluations. The individual confers with and advises direct reports on administrative policies and procedures, risks, issues, problem resolution, budget and priorities.



    Responsibilities include (but are not limited to)


    • This leader will be responsible for establishing new platform management disciplines as part of our new operating model as we iterate from our mature Cloud Foundry to our next generation Kubernetes platform.  Being flexible and comfortable with ambiguity will be important.  Examples include platform onboarding, capacity management, charge back, etc.
    • Demonstrate ability to apply business knowledge to achieve work objectives, working closely with leaders and clients in meeting their business needs, the understanding and following policies, processes and procedures in our area, and the ability to discuss Allstate's business objectives, culture and values
    • Understands Allstate’s core business drivers as demonstrated by the ability to articulate our business objectives and their alignment to Allstate’s strategic direction, successfully prepare long-range plans for a project, prioritize objectives into manageable and measurable units, and practice Allstate’s policies, processes and procedures.  Manages day to day work of employees by monitoring budgets, expenses and scope and facilitating project delivery and support for complex products of critical importance.
    • Possess an understanding of delivery leadership demonstrated by the accomplishment of results through influence, coaching, communication and commitment with minimal use of authority and control, the successful resolution of conflicts and disciplinary problems, the ability to  successfully deliver communication to all management levels without requiring support and instruction from others, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for one or more large projects.
    • Design, develop, analyze, and report on critical metrics that provide insights into overall health ensuring that complicated information is delivered effectively and efficiently.
    • This leader also recognizes and removes barriers, creates enthusiasm and a desire to succeed within the teams, accurately assesses the strengths and development needs of team members.
    • Champions open and honest communication
    • Respects confidentiality
    • Leads by example with integrity
    • Welcomes new ideas, learns from successes and failures





    So, what are the essential criteria to apply?



    • All candidates must evidence an existing right to work in the UK'
    • At minimum 4 years relevant IT industry experience  
    • A minimum 2 years’ management experience and demonstrated high competency in the execution of multiple large projects and gained experience in managing resources to meet goals across multiple projects and competing priorities


    The ideal candidate must also demonstrate competency in:


    • Knowledge of expense and resource management processes
    • Solid understanding of Self Awareness
    • Solid understanding of delivery leadership
    • Excellent written/verbal communication and facilitation skills for communicating at all levels (employees and leaders); including strong presentation skills
    • Comfort with ambiguity and able to independently drive resolution of issues and challenges



    We also have some desirable criteria


    •  Experience managing a shared platform


    What we offer


    As Digital DNA’s Workplace of the Year 2020 & 2022 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.


    Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.


    We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.


    We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.



    Apply Here: 



    Statement on Fair Employment and Equal Opportunities


    Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.


    We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.


    Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.



    The closing date for receipt of applications is Friday 15th July 2022

Apply Now

Applications processed via employer's online application form