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Job Details


IT Consultancy


Belfast, Northern Ireland

Closing Date

2024-02-26 00:00:00


Delivery Assurance Manager

  • Delivery Assurance Manager

    • Redditch, UK
    • Employees can work remotely
    • Full-time
    • Department: Digital Development & Architecture

    Company Description

    We pledge "to prove IT can make a real difference to our customer's businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver.

    We are an award-winning company that provides world-class customer service; we think big and we hire great people. Version 1 is more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies.

    Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we want to meet you.

    Job Description

    Achieving our customer success ambition is fundamentally based on the excellence of the solutions we deliver. We have a huge amount of talent in our delivery function and to support them and ensure a consistent customer experience we must apply world-class methodologies and processes in a consistent way across Version 1.

    This Delivery Assurance Manager will work closely with our Head of Delivery Assurance Function to develop, establish and maintain project management standards and processes. Drive consistent methodologies, adherence to and continuous improvements within our processes and procedures to ensure excellence in our delivery to all our customers.

    • Supporting the UKDDC Head of Delivery Assurance to drive governance and oversight across the project portfolio in conjunction with the Portfolio Director. Facilitation of weekly RAID & RAG review meetings with the Delivery Managers & Senior Management team.
    • Maintenance and management of the project portfolio weekly status reporting pack (Power BI Dashboards). Development of various reports for Head of Delivery Assurance & Portfolio Director
    • Further development of the Delivery Assurance framework in alignment with the 2022 Digital Transformation strategy. Actively participate in various steering groups across the project landscape.
    • Ability to take on Project Management initiatives on an ad hoc basis as and when required.

    The responsibilities for the Delivery Assurance aspect of this role include:

    • Ensuring Process Awareness and Adherence within their Practice. Ensuring DM’s follow timely and accurate reporting on the weekly projects dashboard, for those projects that fit the criteria
    • Facilitating the weekly Delivery Assurance meetings and distributing the actions and decisions from this meeting. Ensuring that the relevant portfolio director takes responsibility to help, guide or assist the Delivery Managers to resolve any issues that are raised at the weekly Delivery  Assurance calls or through internal steering meetings
    • Performing Project Management Inductions, including ensuring that all relevant processes are communicated and explained to New or Acquired project managers. Enhancements required to the project management induction pack will be fed back to Delivery Assurance
    • Identify, create and implement new processes, procedures or methodologies as required by the business to enhance our delivery capability. Ensuring that lessons learned are performed at the end of all the projects, documented and communicated to the rest of the practice community for inclusion in any future similar estimations, implementations, processes to further improve our delivery capability
    • Escalating any project concerns, non-adherence to processes or support required to the relevant Portfolio Director and the Head of UKDDC Delivery Assurance



    • Experience in Project Management (Prince2/PMP) and Agile Delivery
    • Working experience as a Delivery Manager or a Project Manager
    • Ability and experience to act as a Delivery Assurance Manager
    • Experience using various PM tools (MS Project/Jira/AzureDevOps etc)
    • O365 experience with PowerBI and SharePoint
    • Highly motivated and outstanding 'people' skills
    • Strong commercial awareness

    Additional Information

    Before you apply, here are some of our benefits. We offer profit share, pension, private medical, flexible working policy and more. We offer incentives for accreditations and educational assistance for courses relevant to your role.

    We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events!

Apply Now

Applications processed via employer's online application form