Content Designer

• Content Designer

  • Redditch, UK
  • Employees can work remotely
  • Full-time
  • Department: Digital Development & Architecture

  Company Description

  Version 1 has been providing world class services for our customers for over 25 years. We know the technology inside out and we have a wealth of experience in delivering services that really work for our customers. In 2019, we set up our UK digital practice which is growing rapidly and this year we launched our design practice. This is such an exciting time to join Version 1 with opportunities to further develop your career whilst continuing to deliver great outcomes for clients. We invest heavily in our people and in creating an inclusive culture where everyone can thrive.

  This is a great opportunity for someone to enhance their existing skills and progress their career within a rapidly growing design space at Version 1. We are looking for Content Design specialists who delight in designing services that meet the user’s needs across the public and private sector giving you the chance to get exposure to some great projects.

  Job Description

  Content designers make services easier for people to understand and use. You will be comfortable working on a single piece of content or on the end-to-end journey of a service to help users complete their goals and the organisation deliver a policy intent.

  You will be able to work closely with other disciplines within agile delivery teams, in particular user researchers, service designers, and interaction designs, as well as influential stakeholders such as service owners and policy teams.

  Building relationships with stakeholders to understand their goals and work with them to improve user journeys and content quality using content style guides.

  Qualifications

  • Agile working. You understand agile methodology and how to apply agile ways of working to designing content.  You know how to make sure the team has awareness of each other’s work and how it relates to the objectives and user needs.  You can work in a fast-paced environment, using iterative and flexible approaches to deliver outcomes rapidly. You can use platforms (eg JIRA) and tools (eg Heroku) to manage and communicate your work to others.
  • Prototyping. You know how to bring user research findings into your design work and how to work collaboratively with researchers, designers and developers to visualise content in context.  You understand the value of using different prototyping techniques and how to select the best option for different audiences and outcomes.
  • Stakeholder relationship management. You can identify important stakeholders, tailoring communication to their needs, and work with teams to build these relationships. You have experience representing the user to these groups and using evidence to build consensus to deliver the best outcome.
  • Strategic thinking. You can understand strategies and policies, providing guidance to others on working to deliver the policy intent and the strategic vision. You know how to evaluate current strategies to ensure the policy, organisation and user requirements are being met and exceeded where possible.
  • User focus. You can identify tasks that will provide insight into a problem.  You can formulate hypotheses and make decisions based on user research findings and data. You can translate user stories into content that meets users’ needs and propose suitable designs. You can use quantitative and qualitative data about users to turn user insights into outcomes.
  • User-centred content design. You can make complex language and processes easy to understand, presenting the right information in a format that users need.  You have experience writing, editing and publishing digital content. You understand how to make content accessible to all.  Additionally, you understand government accessibility requirements and can design content that works with common assistive technologies.

  Additional Information

  Before you apply, here are some of our benefits. We offer profit share, pension, private medical, flexible working policy and more. We offer incentives for accreditations and educational assistance for courses relevant to your role.

  We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events!

  I'm interested