Lead Business Analyst (hybrid or remote)

• About Us

   

  The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

   

  You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

   

  Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.

   

  Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 

   

   

  Location

   

  Belfast/ Derry-Londonderry/ Strabane/ Remote GB

   

   

  Your role in the team

   

  As a member of the global Service Asset and Configuration Management team (SACM) within Allstate’s Compute Services division, you will be responsible for driving key deliverables for strategic initiatives of the Software Asset Management team.

   

  The SACM Lead Business Analyst applies knowledge and facilitative expertise to gather and define requirements, to achieve functional objectives and provide innovative solutions to business problems. The role will be to oversee the definition, optimization, and adoption of key cross functional SAM processes within Allstate, including software requested, deployment management and retirement.

   

  It will incorporate aspects of the new Get Tech initiative and Application Portfolio Management and work closely with the software product owner community to define their responsibilities and accountabilities in relation to the software assets they own. In addition, the Business Analyst participates in the analysis and design efforts for complex projects and business processes and establishes a common understanding of the business environment in which a complex project or solution must be defined, designed, created, deployed, used and supported.

   

  This is a fantastic opportunity to fulfil a key, role in a global team using industry-leading technologies to enable strategic solutions to reduce information technology (IT) costs and limit business and legal risk related to the ownership and use of software while maximizing IT responsiveness and end-user productivity. As a Lead Business Analyst, you will bring together people, processes, and technology to control and optimize the use of software across the global organization.

   

   

  • Provides expertise for the SAM Team through analysis and understanding of business needs, processes, and policies. Applies an advanced knowledge of programs, policies, and procedures in a business area or technical field gained through extensive experience and training
  • Working with the SAM product owner, take leadership on the definition, optimization and adoption of key internal and cross functional processes and policy.
  • Contribute to the defined governance processes which will help to underpin SAM initiatives within Allstate
  • Represents their area externally in benchmarking and best practice efforts. Provides business expertise across projects to ensure a consistent resolution of common technology issues
  • Uses appropriate tools and techniques to elicit and define requirements that address the most complex business processes or projects of high complexity
  • Become and remain familiar with SAM tooling within Allstate, including but not limited to Flexera.
  • Coordinates effective relationship management among various strategic organizations, mentors, communicates and delegates through transition management
  • Analyzes requirements and creates or contributes to functional designs, leveraging advanced and/or specialized technical knowledge. Will be instrumental in designing and/or improving, documenting, and delivering cross functional processes, policies and governance within IT, Procurement and Finance.
  • Assists with ideation, project initiation or planning for projects of high complexity
  • Follows change control process to manage changes to baselined deliverables and scope for projects of high complexity
  • Leads, plans and consults on information gathering sessions

   

   

  So, what are the essential criteria to apply?

   

  • All candidates must evidence an existing right to work in the UK
  • Minimum of 5 years’ experience as a Business Analyst working in insurance industry, project management, or technology required
  • Demonstrated Continuous Improvement and Problem Management skills required
  • Microsoft suite applications expert required
  • Experience in designing and implementing complex cross functional processes, defining policy and governance structures

   

   

   

  We also have some desirable criteria

   

  • Degree level qualified
  • Waterfall and Agile project experience preferred
  • ITIL Foundations and advanced ITIL certifications preferred
  • Software Asset Management knowledge or experience beneficial

   

   

  What we offer

   

  As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.

   

  Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.

   

  We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.

   

  We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.

   

   

   

  Statement on Fair Employment and Equal Opportunities

   

  Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

   

  We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

   

  Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

   

   

  The closing date for receipt of applications is Friday 18th February 2022