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Job Details


Belfast, Northern Ireland


Systems Engineer

  • We are looking for an enthusiastic, detail-oriented, highly organized person to join a team of system engineers.  The candidate should have an excellent mixture of technology experience including security best practices, disaster preparedness, etc.  In addition, the ideal candidate is one who truly loves his/her work, is passionate about putting forth a quality product, has excellent communication skills, and excels as part of a team. 
    Reporting to the Site Reliability Engineering Manager, you will be part of our Global SRE team. 
    What is Site Reliability Engineering
    The ultimate goal for SREs is to, as Google puts it, “automate their way out a job.” One important way to do this is to build self-service tools for user groups that rely on their services (e.g., automatic provisioning of test environments, logs, and statistics visualization). Doing so reduces work in progress for all parties, allows developers to focus exclusively on feature development, and lets them focus on the next task to automate.


    What You’ll Be Doing – the day to day

    • Providing timely, professional and detail-oriented service to our internal customers
    • Constantly looking for ways to automate, improve and proactively head off potential problems
    • Working with cross-platform teams to solve challenges outside of your immediate area of expertise 
    • Seeing the bigger picture and thinking outside the box to solve complex challenges
    • Building the next generation infrastructure for a global innovator in health care software.
    • Occasional out of hours work may be required


    Who You Are - some of the essential things required to be successful in the role

    • Security minded engineer who can build and manage an environment that is secure by default, while keeping it simple enough for your internal customers to use efficiently
    • Cloud IaaS and PaaS experience in either AWS or Azure, including direct VPNs, virtual networking, VM
    • Solid understanding networking (OSI model, ipv4, switching, bridging, routing, etc.)
    • Experience with;
    • Active Directory, Azure AD and OAuth
    • Production monitoring software for vulnerability scanning, threat detection, resource monitoring and threshold alerting
    • Identity management / federated identity solutions
    • Agile methodologies and supporting tools such as Jira and Confluence
    • Configuration and change management tools
    • Communicate very technical ideas in layman’s terms
    • Excellent verbal and written communication skills, both direct and documentation

    Who You Are – it’s desirable if you have any of the following:

    • In-depth MySQL experience
    • Mongo DB experience
    • Linux administration
    • Monitoring via SNMP, New Relic, custom scripts, etc. 
    • Automation and experience with IAC
    • Knowledge of F5/Barracuada and related concepts like iRules, datagroups, APM, iControl REST and L2L VPN
    Benefits & Perks
    You will have fantastic benefits at ESO including but not limited to; life insurance, enhanced short and long term sick pay, income protection insurance, a generous pension contribution, private medical insurance including optical and dental, a health cash plan, an annual health and wellness allowance, enhanced paternity leave and pay, enhanced adoptive pay, enhanced maternity pay and more!
    About ESO
    ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. 
    Are you ready to Make a Difference? 
    ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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