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Job Details





Closing Date

2021-12-03 00:00:00


Team Manager - Production Support and Operations (hybrid or remote)

  • About Us


    The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


    You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


    Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.


    Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 





    Belfast/ Derry - Londonderry/  Strabane/ Remote GB 



    Your role in the team


    Founded by The Allstate Corporation in 2016, Arity is a data and analytics company focused on improving transportation. We collect and analyze enormous amounts of data, using predictive analytics to build solutions with a single goal in mind: to make transportation smarter, safer and more useful for everyone. 


    At the heart of that mission are the people that work here—the dreamers, doers and difference-makers that call this place home. As part of that team, your work will showcase both your intelligence and your creativity as you tackle real problems and put your talents towards transforming transportation. 


    That’s because at Arity, we believe work and life shouldn’t be at odds with one another. After all, we know that your unique qualities give you a unique perspective. We don’t just want you to see yourself here. We want you to be yourself here. 


    Arity’s Engineering Team: 


    Our engineers are fueled by a passion to impact the future of mobility. They push the boundaries of telematics and transportation tech by creating and supporting cutting-edge products. As part of an Agile team, they are armed with the freedom to innovate and the opportunity to see projects through from start to finish. 


    Using a variety of languages and a top-notch technology stack, our engineers make critical advances in areas like sensor technology, enterprise engineering and platform development. Our team understands what it means to collaborate and communicate in an interconnected global team, all while having trust, transparency, and empathy for the end user. Which is pretty cool, if you ask us. 


    At Arity we are utilizing cutting edge development languages, tools, web services and cloud technologies to deliver amazing capabilities and products.  


    As a leader with Product Support and Operation (PS&O) you will collaborate within the team and across other engineering teams in Arity to implement and deliver cloud technologies. In addition to leading a passionate group of technologists across the globe, some of the things you’ll be getting stuck into are: - 



    • Putting automation first and foremost in how we can work smarter and drive greatereffectivenessin areas such as incident and problem management. At your disposal you have best-in-class tools like PagerDuty andRundeck.
    • Driving consistency across PS&O work intake to create greater visibility, tracking, and reporting of effort and measurement of goals.
    • Taking the lead in planning and implementing cross-training and up-skilling for critical skills and staff members across the global team.



    In short, you will be responsible for the successful delivery of strategic goals that have a meaningful impact right across the organisation. 



    About You: 



    • A strong and capable technical leader
    • You are comfortable performing in a fast paced, dynamic, and ambiguous business environment with a willingness to step up and take the initiative.
    • Possess an ownership mindset - driven, focused, and accountable for your work
    • You are comfortable working in agile scrum
    • Humble - you’re willing to get into the details, and you’re open to feedback
    • Adaptable, resilient, and able to thrive in ambiguity
    • Growth-minded - eager to expand your skill set, carving out your own career as well as enable others on the team
    • Desire for impact - ready to take on a lot of responsibility and work collaboratively with direct and cross functional leaders and their teams
    • Lead, inspire, guide, and connect your team through common purpose
    • Effectively communicate to audiences of all levels on complex topics across all mediums


    .So, what are the essential criteria to apply?


    • All candidates must evidence an existing right to work in the UK'
    • A minimum of 5 years’ experience working in a software engineering environment
    • A minimum of 3 years’ experience in a people leader role
    • Must clearly demonstrate high-level knowledge and experience as a people manager
    • Experience leading in a cloud environment
    • Strong understanding and experience of Agile Scrum principles
    • Be a team player and partner with the Product Owner and Scrum Master
    • Working knowledge of JIRA and Confluence, or equivalent


    We also have some desirable criteria:


    • Willingness to learn and quickly adopt new technologies that impact telematics development
    • Knowledge ofAWS
    • Knowledge of Incident response
    • Knowledge of problem resolution


    What we offer


    As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.


    Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.


    We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.


    We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.




    Apply Here: 




    Statement on Fair Employment and Equal Opportunities


    Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.


    We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.


    Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.



    The closing date for receipt of applications is Friday December 3rd 2021 

Apply Now

Applications processed via employer's online application form