Data Visualisation Manager

• About Bazaarvoice

   

  At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

   

  The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

   

  Our brand promise : closing the gap between brands and consumers.

   

  Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

   

  It’s official: Bazaarvoice is a Great Place to Work in the US , Australia and the UK!

   

  Vision

   

  To transform operational data into actionable insights, helping everyone in BV ask the right questions, test hypotheses, explore ideas that elevate their judgment as they face their business challenges. Synthesizing disconnected streams of data, the Insights Practice will help all levels of BV make smarter, faster and more confident decisions across business functions, while deepening our understanding and tapping into the full potential of BV data.

   

  Leading the direction of organizational transformation that puts data at the heart of business decision-making

  • Develop a clearly defined vision that illuminates the future data-informed state
  • A strategy that encompasses people, processes and change management
  • Establish success measures and develop an approach to evaluate them

  Waste - value stream mapping

  • Surface and spotlight the sources and the cultural behaviours that result in waste
  • Recommend systematic change that leads to an enhanced future state

  Insights

  • Drive efficiency/incremental change - cost reduction
  • Drive effectiveness - value creation - client value, business value
  • Levels:
  • Executive
  • Leadership
  • Team

  Champion best practices in Data Visualization and Decision Science

  • Ensure solutions have a clear purpose and are targeted to and work for a specific  audience
  • Level up Data literacy by improving the organization's ability to explore, understand and communicate effectively with data

  Tooling Decisions

  • Design and deliver tools that will encourage new behaviours and interactions that will help users ask relevant questions and uncover insights

  External Relationships

  • AWS Relationship
  • Tableau

  Internal - Stakeholders/Leadership

  • CTO/VPs
  • Manage relationships with team managers and lead engineers influencing their decisions through advice, counsel and providing tooling that provides insight on their teams impact or effectiveness
  • Develop a (Tableau/Insight) community connecting passionate data advocates within BV to generate enthusiasm around a shared purpose of putting data at the center of every business decision
  • Biz apps - to advance the effective deployment of Tableau across BV

  Advocate for Data Governance and information management framework that aligns with and support BV Objectives and Key Results (OKRs)

  • Data Governance
  • Content Governance

  Essential Key Skills and Experience

  • Experience with Business Intelligence Tools e.g. Tableau, Power BI, Qlik etc.
  • Data analysis and data visualization experience
  • Strong communication skills with the ability to effectively communicate with globally dispersed teams
  • Experience with SQL, relational databases and data warehouse methodologies
  • A good understanding of statistical techniques
  • Coaching mindset / Story telling / mentorship

  Desirable Key Skills and Experience

  • Experience of cloud infrastructure cost management and awareness of AWS pricing models
  • Ability to design impactful Tableau dashboards
  • Experience with programming languages (Python, R etc.)
  • Tableau certifications
  • 3+ years of experience
  • FinOps
  • Developing KPI’s

  Why join Bazaarvoice?

   

  Customer is key

  We see our own success through our customers’ outcomes.  

  We approach every situation with a customer first mindset.

   

  Transparency & Integrity Builds Trust

  We believe in the power of authentic feedback because it’s in our DNA. 

  We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

   

  Passionate Pursuit of Performance

  Our energy is contagious, because we hire for passion, drive & curiosity. 

  We love what we do, and because we’re laser focused on our mission.

   

  Innovation over Imitation

  We seek to innovate as we are not content with the status quo. 

  We embrace agility and experimentation as an advantage.

   

  Stronger Together

  We bring our whole selves to the mission and find value in diverse perspectives. 

  We champion what’s best for Bazaarvoice before individuals or teams.  

  As a stronger company we build a stronger community.

   

  Commitment to diversity and inclusion

   

  Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.