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Job Details




Belfast, Northern Ireland

Closing Date

2021-11-01 00:00:00


Microsoft Dynamics CRM Consultant

  • At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all


    Our clients are faced with external pressures on an unprecedented scale. The ability to translate strategy into reality is key to their enhanced business performance. As a Consulting professional, you will be focused on helping them achieve this goal.  


    At EY, we are expanding our Consulting practice and specifically building our Technology Consulting (TC) team. Due to this expansion we are seeking to recruit high achieving Microsoft Dynamics 365 & Power Platform Consultant to be part of our growing business and to support us in our NextWave Strategy. 


    The opportunity 

    By joining the Technology Consulting team as a Microsoft Dynamics 365 & Power Platform Consultant, you will be helping companies solve a whole range of tasks to respond to the ever-changing demands of the market. You will be responsible for working with our clients to help develop their

    Customer & Experience Strategies, translate these strategies and associated processes to Microsoft Dynamics 365 & Power Platform where you will implement the solution for clients. In addition, you will have an understanding and experience with PowerApps and be comfortable working as part of major and complex client IT programmes of work. You will use your breadth of IT knowledge to help our clients navigate their journey and develop solutions to meet business requirements in areas such as case management, workflow design, marketing, portal development, user interfaces and communications.  As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work.  


    If you have a keen interest in technology as well as intellectual curiosity and energy, then Technology Consulting could be exactly the right place for you. 

    Responsibilities, Qualifications, Certifications - External


    Your key responsibilities

    • Collaborate with prospects / clients to understand business requirements
    • Conduct business process analysis and create gap analysis reports based on client requirements
    • Leverage Microsoft Dynamics 365 & Power Platform knowledge to create solution designs to address client business needs
    • Create functional requirement and functional design documents
    • Deploy and configuration of Microsoft Dynamics 365 & Power Platform and associated Microsoft stack
    • Enable smooth data migration from external systems into Microsoft Dynamics 365 & Power Platform
    • Conduct solution testing and assist with user acceptance testing
    • Ability to develop demonstrations and proof of value to present to C-Suite clients
    • Assist architects in developing plans and strategies for replacing legacy technology systems, including cloud migration solutions and roadmaps


    Skills and attributes for success

    • At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment of Dynamics 365 & Power Platform Systems
    • At least 3 years of experience support & administration of Dynamics 365 & Power Platform CRM online
    • Strong Analytic & Problem-Solving skills
    • Passionate to troubleshoot and resolve technical and non-technical issues
    • Excellent Communication & effective presentation skills
    • Must be able to work as part of a team


    In addition, you must have

    • Dynamics 365 & Power Platform implementation experience including development, support, integration, system testing and end user training
      • Sales,
      • Marketing
      • Customer Service
      • Field Services
      • Outlook Integration
    • Power Platform
      • Power Apps
        • Model Driven
        • Canvas
      • Power Automate
      • Power BI
    • Ability to develop web applications - .NET & Azure stack
    • Planning and prioritization skills


    Ideally, you’ll also have

    • A broad understanding and knowledge of industry technology trends
    • Excellent communications and interpersonal skills
    • Have a wide breadth of skills for implementing Microsoft Dynamics 365 & Power Platform
    • Accreditation for Microsoft Dynamics 365 & Power Platform
    • Confidence working with client executives and senior management
    • Worked in one or more of the following sectors: Utilities, Banking, Consumer Goods, Tech and Media, Public Sector, Health, Transport, Life Sciences
    • Experience delivering both cloud and on-premise solutions


    What we look for


    Highly motivated individuals with excellent problem-solving skills and the ability to prioritise shifting workloads in a rapidly changing industry. An effective communicator and a confident leader equipped with strong people management skills and a genuine passion for technology and making things happen in a dynamic organisation. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.


    What we offer


    We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

    • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
    • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
    • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
    • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


    If you can demonstrate that you meet the criteria above, please contact us as soon as possible.


    The exceptional EY experience. It’s yours to build.


    Apply now.

Apply Now

Applications processed via employer's online application form