CTS ETL Product Manager (hybrid)

• About Us

   

  The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

   

  You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

   

  Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.

   

  Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 

   

   

   

  Location

   

   

  Belfast/ Derry – Londonderry / Strabane

   

   

  Your role in the team

   

   

  In Claims Tech Solutions, we build life-changing digital products which support and protect our customers through challenging and difficult times. We pride ourselves in creating cutting-edge technology solutions, whilst crafting amazing customer interactions across all channels.

   

  Our amazing Product Managers are the glue which connects business, technology and customer value. They go above and beyond to drive product development, innovate and refine customer experiences and deliver measurable outcomes.

   

  We are collaborative. We are passionate about our customers. We love what we do, and we have a lot of fun…

   

  If you’d like to join us, we would love to hear from you!

   

  We are delighted to be offering an exciting opportunity to join an existing and experienced Product team as a Product Manager in Claims Tech Solutions.

   We are looking for an ambitious technical ETL product leader to join our Data Platforms team, who can work collaboratively alongside a number of product teams and support Product Managers in the wider team through delivering ETL solutions for internal customer/user/consumer use cases and external vendor needs. This role is a technical horizontal role managing the ETL landscape in a product focused way.   

   

   

   

  Responsibilities Include (but are not limited to)

   

   

   

  • Define and articulate ETL product vision and roadmaps
  • Build strong partnerships with business and technical stakeholders as a key point of contact. Possesses deep understanding of business strategies, objectives and key bets.
  • Backlog refinement, presenting new releases, customer development, and working with other areas of the business to cater for different data needs.
  • Lead an ETL Agile delivery team responsible for implementing ETL & Data Engineering solutions.
  • Develop data pipelines and data ingestion strategies that prepare data collected from a product for robust analysis
  • Translate complex topics into a set of independent, small, testable stories
  • Work collaboratively with others and navigate complex decision making and influence product strategy
  • Work closely with product leadership in order to align product roadmap with portfolio-level goals & objectives
  • Care about the ‘why’ and use data analysis and customer research in order to make informed data-driven decisions
  • Partner with Architecture, UX design and other cross functional areas in order to form a deep understanding our customer needs, and prototype and iterate on solutions.
  • Able to define and use metrics as a basis for future product related decisions and measuring product success
  • Promote team culture and health through regular retrospectives and open discussion
  • Be an advocate for improvement and share new and alternative methods for product delivery – We love creativity.
  • Support multiple product teams at a strategic level, and provide coaching & mentoring to other Product Managers in the team
  • Work directly with product leadership at a portfolio level to assist with resourcing & prioritization, so we’re always focused on the right thing, at the right time.
  • Be a role model for product management practices that others can aspire to.

   

   

   

  The ideal candidate will be able to demonstrate the following: 

   

   

   

  • As a technical product manager, you will be empowered to create, drive, and execute product strategy for ETL products and other products in our growing digital product ecosystem.
  • You will collaborate with customers, users, vendors to understand their needs & habits to product concepts and/or to release product iterations.
  • You will be responsible for business case(s) and roadmaps that demonstrate how activities will meet KPIs and deliver customer and enterprise value.
  • Understanding of lean concepts such as using MVPs to validate assumptions, fail fast and delivering simplicity of design
  • Understanding of technical environments and ETL concepts
  • Familiar with, (or passionate about!) design-thinking, and applying practical customer-centered-design techniques, such as customer journey mapping, in order to learn more about customers and to gather their feedback to product concepts/iterations.
  • Entrepreneurial with a strong inclination towards action and leadership in ambiguous situations
  • Be a voice for our customers!
  • Drive change, and challenge processes!
  • Bring your passion, creativity and ambition into our team culture

   

   

   

   

  So, what are the essential criteria to apply?

   

   

   

  • All candidates must evidence an existing right to work in the UK
  • A minimum of 5 years  I.T. experience 
  • Minimum of 18 months recent experience in a product focused role  
  • Be able to demonstrate a passion for learning and learning agility; and 
  • Excellent communications skills; and 
  • Ability to be self-directed and to proactively anticipate problems and seek opportunities

   

   

   

  We also have some desirable criteria

   

   

  • Previous Product Manager/Owner experience    
  • Previous experience working with an agile delivery methodology

   

   

   

  What we offer

   

   

  As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.

   

  Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.

   

  We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.

   

  We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.

   

  Apply Here: https://bit.ly/3nTOBV5  

   

  Statement on Fair Employment and Equal Opportunities

   

  Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

   

  We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

   

  Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

   

   

  The closing date for receipt of applications is Tuesday 5^th September 2021