Data Reporting & Visualization Analysts/Consultants (hybrid)

• Title: Data Reporting & Visualization Analysts/Consultants (hybrid)

  Ref: 17/9/DRV

   

  About Us

   

  At Allstate Northern Ireland, we believe it’s more than just a job.  We believe in allowing our people to choose the direction of their careers.  It’s about you, your future and where you want to get to.

   

  Opportunity is the hallmark of the Allstate career experience.  We invest heavily in our employees, offering long term career development, personal growth and investment in new technologies.  Every day is different, with new ideas, challenges, and rewards — no matter which team you join.

   

  We believe that inclusive diversity is crucial to creating a culture of mutual respect where the strengths and talents of each individual are recognised.  We like to leave things better than we found them and deliver results.  We do all of this while having fun and exploring personal passions.

   

  Join our team and you’ll find challenge and reward in a culture of innovation, support and balance.

   

   

  Location

   

  Belfast, Derry/Londonderry, Strabane

   

  Your role in the team

  This is an exciting opportunity to join Allstate Northern Ireland (ANI) as we build out a small team in ANI, with various levels of experience to develop reporting and ETL processes for our Claims organization.

  As a Data Reporting & Visualization Analyst you will be responsible for supporting the information needs of the Claims Workflow COE department. You will contribute to the development of data and information delivery solutions in response to business initiatives and issues. You will investigate, track, prioritize, and communicate data and reporting related issues. You will use data and reports to to tell a story, adding value and identifying opportunities where you see potential for Claims to work more efficiently

   

  Customer Service

  • Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
  • Researches and responds to moderately complex and occasionally complex customer communications, concerns, conflicts or issues

   

  Reporting Development

  • Assists and leads in identifying actionable insights and recommendations to influence the direction of the business by effectively communicating results across functional groups.
  • Preparing reports that effectively communicate trends, patterns, and predictions using relevant data to enable leader’s visibility of progress towards Claims strategic goals
  • Assists and leads in developing analytics “story” and visual presentation strategies to ensure data is conveyed in meaningful and interpretive formats for all audience levels.
  • Analyzes structured and unstructured data from a number of sources to identify drivers
  • Provides recommendations and forecasts operational volume for work conditions and staffing models
  • Reviews results, identifies variances to planned performance, analyzes causes of variance and make actionable recommendations to frontline leaders
  • Analyzes data output from multiple systems and explains complex results
  • Create and articulate a story based off multiple data points

   

   

  Technology Development

  • Develops/leads/customizes existing technologies to enhance claim handling and leadership functions across mutliple platforms
  • Participates in the implementation of new technology in the Claims Workflow COE across mutliple platforms, and outside of Workflow as appropriate.
  • Collaborates with and consults to leadership regarding technology needs and solutions
  • Supports management in developing strategies to address technology opportunities in claim settlement process through review and analysis of related measurements
  • Maintains adherance to Information Security Standards for employees and leaders

   

  Other

  • Build relationships across teams and departments, work as part of a team
  • Manage time effectively including ability to handle multiple projects and prioritize workload

   

   

  So, what are the essential criteria to apply?

   

  • All candidates must evidence an existing right to work in the UK
  • A minimum of 12 months related experience
  • Experience of BI Products, building Dashboards using Power BI, Tableau or similar products
  • Knowledge with relational databases and data warehouses (Oracle, Microsoft SQL Server)
  • Microsoft Excel skill (ex. sum function, charts, sorting, filters)
  • Applies knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
  • Ability to problem solve and prepare reports for analysis, with strong focus on attention to detail

   

   

  We also have some desirable criteria

   

  • Bachelors degree in related field
  • Business Objects Experience
  • Business intelligence, including strong understanding of corporate structure

   

   

  What we offer

   

  As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.

   

  Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.

   

  We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.

   

  We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.

   

  Statement on Fair Employment and Equal Opportunities

   

  Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

   

  We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

   

  Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

   

  Apply here: https://bit.ly/3lD6x3B 

   

  The closing date for receipt of applications is Friday October 1st 2021