Data Science Senior Manager - SUI/Fraud (hybrid or remote)

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  Ref: 27/8/DSS

   

  About Us

   

  The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

   

  You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

   

  Allstate operate a very flexible hybrid working policy that will allow you to design your working week in collaboration with your manager with a blend of remote and office working for NI based employees as well as condensed working patterns (4 day week/9 day fortnight). Employees based in GB will be employed on a permanent remote working contract.

   

  Join our team and you’ll find challenge and reward in a culture of innovation, support and balance. 

   

   

  Location

   

  Belfast / Derry-Londonderry / Strabane

   

  Your role in the team

   

  Data Discovery and Decision Science (D3) is the research, analytics, and data management organization at Allstate. We are solving some of today’s most complicated analytics problems, making the lives of our Allstate colleagues easier and more productive, and driving our mission to deliver critical protection solutions to our customers. Led by Allstate’s Chief Data Officer, the Data Strategy team is the foundation for data-driven decision making at Allstate. We are avid about exploring new ways to grow our organization’s capabilities that evolves with the data needs required to deliver solutions for our enterprise business priorities.

   

  D3’s Data Science team supporting Claims is a key business partner who works closely with leaders and end-users to develop solutions that will deliver the most advanced claim experience on the planet.  We leverage data, technology, analytic capabilities, and business relationships to develop solutions to drive outstanding quality, effortless customer service and operational excellence.  We are equally passionate about how our solutions benefit Allstate customers and claim professionals.  We find top talent from various quantitative disciplines to collaborate with business partners and software engineers in development teams to create innovative products using data science, artificial intelligence and industry insights.

   

  We are building a new Fraud SIU (Special Investigation Unit) function and are looking for a senior manager to scope out the engagement, partner with Claims SIU leaders to develop a strategy, determine the structure and mix of data science resources, build out the team for this function and manage the delivery of new solutions. This is a great opportunity with amazing exposure to senior leadership. In this role, you'll be able to design something new from the ground up, make significant business improvements, and drive business value. You'll work closely with Claims Fraud leadership and Claims senior leaders in this role.

   

  Strategic Leadership 

   

  • Oversees the design and delivery of complex technical projects
  • Works directly with business partners to develop, communicate and execute on projects
  • Continually monitors and anticipates resource needs and makes proactive recommendations and oversees day to day operations
  • Provides strategic direction and takes accountability for requirements, procedures and standards
  • Provides effective, real-time performance management feedback, coaching and mentoring
  • Prioritizes talent cultivation, retention and succession planning
  • Drives effective use of budget

   

  Problem Solving

   

  • Anticipates and resolves critical to complex operational issues
  • Engages appropriate parties in discussion to drive issue resolution and decision making
  • Leverages numbers / metrics / prior experiences to draw conclusions and drive business results

   

  Collaboration and Communication

   

  • Works across the organization to ensure coordination of the project portfolio with other initiatives
  • Develops and delivers communications for complex technical projects to non-technical audiences (appropriate audience, vehicle, level of detail, urgency)
  • Projects strong storytelling skills (verbal & written) and engaging leadership presence
  • Functions as a liaison between business unit and technology area and builds strong relationships; serves as thought leader on team communication needs

   

  Knowledge Management

   

  • Possesses advanced discipline and insurance knowledge, working knowledge of all teams (business, technology, etc.), applies it and teaches others
  • Articulates corporate goals & strategy, how it connects to individual teams / disciplines, applies it and teaches others
  • Effectively navigates across Allstate Personal Lines and Shared Services
  • Actively shares; purposeful and strategic conduit from business to team and stakeholders

   

  Project Management

   

  • Acts as liaison with business partners and technology for assigned projects and portfolios, identifying and driving resolution to issues impacting product or project quality, timely implementation of initiatives and/or quality of initiatives
  • Provides support to business partners as a resource on D3 projects
  • Manages the portfolio/inventory of all team projects with minimal support, to ensure projects are implemented on time, at or under budget and with quality
  • Represents team in project meetings to communicate results, issues, timelines, etc.; provides regular reporting for assigned projects.

   

  So, what are the essential criteria to apply?

   

  • All candidates must evidence an existing right to work in the UK
  • Degree in a quantitative field such as statistics, mathematics, computer science, economics, or the physical sciences and
  • 5 or more years of experience using statistical modeling and machine learning techniques to build models that have driven company decision making and
  • Minimum of 4 years management experience and
  • Fluency in parallel processing/programming, software/programming languages and technologies (Python, PySpark, Hadoop, Hadoop streaming, Hive, SQL, Oracle, R)

   

   

   

  We also have some desirable criteria

   

  • Experience operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your numbers.
  • Demonstrated success in directing and executing new data and analytical product development activities (including managing/partnering for what it takes beyond software development: operations, communications, business development, integration).
  • Ability to communicate complex and innovative concepts to stakeholders to drive decision making and buy-in

   

   

  What we offer

   

  As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.

   

  Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.

   

  We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.

   

  We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.

   

  Apply here: https://bit.ly/3hBKXeq 

   

  Statement on Fair Employment and Equal Opportunities

   

  Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.

   

  We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

   

  Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

   

   

  The closing date for receipt of applications is Tuesday, 21st September.