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Job Details





Closing Date

2021-03-02 00:00:00


Billing Coordinator

  • Title: Billing Coordinator

    Ref: 23/2/BC


    About Us


    At Allstate Northern Ireland, we believe it’s more than just a job.  We believe in allowing our people to choose the direction of their careers.  It’s about you, your future and where you want to get to.


    Opportunity is the hallmark of the Allstate career experience.  We invest heavily in our employees, offering long term career development, personal growth and investment in new technologies.  Every day is different, with new ideas, challenges, and rewards — no matter which team you join.


    We believe that inclusive diversity is crucial to creating a culture of mutual respect where the strengths and talents of each individual are recognised.  We like to leave things better than we found them and deliver results.  We do all of this while having fun and exploring personal passions.


    Join our team and you’ll find challenge and reward in a culture of innovation, support and balance.





    Belfast – Derry/Londonderry – Strabane


    Your role in the team


    Allstate Northern Ireland has diversified into Finance and Accountancy with a selection of exciting new roles, and we are seeking the best people with the freshest ideas to join our new team. This role is within Allstate Identity Protection.


    You will work alongside people as passionate as you, focused on delivering the best possible user experiences.


    You will work in a highly collaborative environment primed to adapt to an ever-changing landscape and which places business solutions at its core.


    You will thrive, you will think differently, you will challenge convention and have the freedom to act with integrity, intention and speed; you will be at the forefront of developing capabilities in support of Allstate’s global business model; you will deliver results and you will leave things better than you found them.


    The Billing Coordinator will assist in providing financial, administrative, and clerical support to the organization. The main duties of the role are to manage customer accounts to ensure invoices are sent on time and accurate, record account changes, and resolve invoicing errors, update client files and build and maintain current best practices in billing.  This person needs to be able to tackle new assignments and accomplish organizational priorities in a team environment. The candidate will have well-developed interpersonal and communication skills. At Allstate Identity Protection, our priority is to maintain the security of our participants.



    • 1.         Maintains customer databases, ensuring all accounts and records are complete, current, and accurate
    • 2.         Sends out Monthly, Quarterly and Annual Customer Invoices
    • 3.         Posts monthly estimates for non-invoice customers
    • 4.         Revises invoices and estimates, issue credit memos, and performs other billing adjustments
    • 5.         Completes vendor packets and customer payment portal setup and registration
    • 6.         Point of contact for accounting, serving as a liaison between both internal departments and external clients
    • 7.         Follow accounting best practices
    • 8.         Other duties as assigned






    • 1.         Business Acumen
    • 2.         Communication
    • 3.         Consultation
    • 4.         Critical Evaluation
    • 5.         Ethical Practice
    • 6.         Global & Cultural Awareness
    • 7.         Leadership & Navigation
    • 8.         Relationship Management



    So, what are the essential criteria to apply?


    • All candidates must be able to demonstrate their right to work in the UK
    •  A-level education
    • At least 2 years’ experience in Accounts Receivables, Invoicing and familiarity with general accounting principles and accounts receivable processes
    • Intermediate Microsoft Office Skills (Word and Excel) – Including VLookups and Pivot Tables
    • Strong work ethic and written/verbal communication skills
    • Customer Service with cross functional teams – High sensitivity customers (Sales staff, Account Managers, Implementation Team)
    • Applicants must be willing and eligible to travel to the USA


    We also have some desirable criteria

    •  Bachelor’s or Associates Degree
    • Experience with accounting software (preferably NetSuite)
    • Salesforce experience a plus.
    • Possesses good written/oral communication skills and well organized
    • Possesses an inquisitive nature and demonstrates the ability to problem solve; not afraid to dig into the details and ask questions; ability to respond to ad hoc requests related to assigned tasks
    • Collaborative and prefers a team environment
    • Desire to learn about insurance products and insurance accounting


    What we offer


    As Digital DNA’s Workplace of the Year 2020 winners, we offer a generous benefits package that includes flexible annual leave entitlement, dental and healthcare insurance, an attractive pension package and discounts on gym memberships, public transport and parking.


    Allstate invests heavily in your development, as an employee you will have access to multiple world-class learning platforms and courses from our award-winning in-house Learning & Development team.


    We pride ourselves in providing clear career paths and opportunities for internal mobility allowing you to further develop within the organisation.


    We encourage a better work life balance and you’ll have the opportunity to apply for various flexible working arrangements.


    Apply Here: 


    Statement on Fair Employment and Equal Opportunities


    Allstate NI wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.


    We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.


    Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.



    The closing date for receipt of applications is Tuesday 2nd March

Apply Now

Applications processed via employer's online application form