UX Designer

• UX Designer

  Belfast (currently remote)

  Main responsibilities

  As a UX Designer in Fathom, your role will focus on delivering great experience design solutions through research and insight. Your work will drive results for our clients through human–centred design of their digital products and services. You will be responsible for the delivery of project briefs as part of a multidisciplinary team of UX designers and researchers. Throughout your career in Fathom you will gain exposure to multiple project types within various industries, from enterprise to start–ups and not–for–profit.

  The UX Designer is required to have competent to proficient experience and ability in the following areas:

  1.  Prototyping

  • Use desk and usability research plus human behavioural knowledge to prototype early design ideation
  • Sketch in lo–fidelity to communicate digital product and service experience improvements and recommendations 
  • Articulate the benefits of fast iteration and be comfortable with paper prototyping when ideating multiple solutions
  • Translate ideas into design by choosing the appropriate fidelity of prototype for the phase of design. i.e.sketch / lo–fi / hi–fi

  2. Interaction design

  • Translate research into appropriate visual formats to describe interactions in context 
  • Knowledge of user interface design patterns across devices and environments
  • Choosing final user interface patterns to best meet behaviours and goals driven from primary research
  • Attention to detail of user controls, triggers, actions to elicit user behaviour which fulfils their desired need 
  • Sketch and annotate for clarity on how a specific user interface interaction will behave and work

  3. Creative UI design

  • Use research plus cognitive psychology and human behaviour knowledge to provide visual design guidance and assessment 
  • Use fundamental principles of visual design (e.g contrast, alignment, repetition and proximity) within your user interfaces.
  • Choose appropriate typography, grids, iconography, image style and graphical tools which help users complete their intended actions
  • Translate brand guidelines to match brand look and feel across digital contexts

  4. Leading the design process

  • Receive and interpret briefs from, present to, and elicit feedback from clients
  • Evaluate business and user requirements on projects and apply the resources and methods that will most effectively address the challenges
  • Assess cost–benefit outcomes of research activities and plan accordingly
  • Check in and provide support with team members who are using your research to achieve project outcomes
  • Liaise with stakeholders and manage expectations while always advocating for product users and their needs 

  The UX Designer is required to have competent level experience and ability in the following areas:

  1. User needs and usability analysis

  • Have an analytical and empirical approach to problem solving
  • Plan and conduct primary research to uncover the behaviour, goals and motivations of users
  • Collaborate with our UX Researchers to understand the key gaps in knowledge about our client’s users and business goals
  • Analyse research findings, use good judgement to choose the appropriate methods and fidelity of artefacts required for effective team and stakeholder communication
  • Communicate techniques to stakeholders to ensure user needs are at the forefront of any potential solution
  • Plan and facilitate usability testing on a range of lo–fi and hi–fi prototypes 
  • Summarise and communicate research findings and results succinctly through compelling artefacts
  • Choose the most appropriate format for sharing findings and recommendations

  2. Information architecture

  • Design and test to establish the flow between a person and a product, service, or environment
  • Uncover and describe users’ mental models 
  • Choose between different design patterns for organising content

  3. Content design

  • Identify and recommend concise plain English content that matches user language, tone of voice and expectations, while meeting their needs in context
  • Choose and plan the right content type(s) that help users complete tasks and transactions

  Additional desirable attributes and experience:

  • Blog and content writing experience
  • Speaking, presenting and workshop facilitation experience
  • Practical experience in service design