Network Technician Apprentice/Trainee

• Ref: 19/107612

  Queen’s University Belfast is one of the leading universities in the UK and Ireland, with a distinguished heritage and history. With over 24,000 students, 4,200 staff and an annual turnover of some £300m, Queen’s University Belfast plays a unique leadership role in Northern Ireland. As a member of the Russell Group of UK research-intensive universities, Queen’s University Belfast combines excellence in research and education with a student centred ethos.

  Information Services provides the digital campus and Library Resources to support teaching, research and innovation for all the University’s students, staff and visitors. Our primary objective is to provide the highest quality user-facing services and associated enabling functions.

  The post holder will train as a network technician, to undertake a program of academic study and hands on work experience in order to gain the required skills and knowledge to support the network requirements of the Queens University of Belfast.

  The successful candidate will work in the Network Group within Infrastructure, in support of the University’s teaching, learning, research and administration activities through the development and support of its data communication network.

  Main duties to include:

  • Working as part of a team to configure and install the network equipment that connect end users to the campus network and Internet including:
  • Network Switches
  • IP telephones
  • Wireless access points and systems
  • Interacting with customers in a professional manner and being an ambassador for Information Services within the University.
  • Participating and contributing to project teams engaged in network development work.
  • Participating in projects with other Groups and Divisions.

  Our five core values (Integrity, Connected, Ambition, Respect, Excellence) have been developed by staff and students They express our shared understanding of what we believe, how we aim to behave and what we aspire to be as an international organisation.

  The successful candidate will have: 

  • GCSE level (or equivalent) English and Mathematics
  • Knowledge of PC/Apple Mac systems and applications in particular
  • Knowledge/experience of windows 7/10
  • Ability to troubleshoot/investigate Internet access settings: DHCP etc.
  • The principles behind the TCP/IP protocols that are used on the network
  • Experience of commands and tools used to troubleshoot Internet/Network connectivity.
  • Must be willing to undertake and complete an agreed course of study
  • A strong interest in IT
  • Occasional work in the evening and at weekends, at such times to be arranged by consultation to meet the needs of the University.

  It is a requirement of the post of network technician that they have a full valid driving licence.

  The Trainee would be expected to have or be working towards gaining this licence.

  For full job details and essential/desirable criteria please refer to the candidate information link by clicking apply. You must clearly demonstrate how you meet the criteria on your application form

  Further information about the Directorate can be found at http://www.qub.ac.uk/directorates/InformationServices/

  Anticipated interview date: Wednesday 24 July 2019

  Salary scale:   £17,751 - £20,836 per annum (potential to progress to £22,017 per annum through sustained exceptional contribution)

  Closing date:   Monday 8 July 2019

  For full job details and essential/desirable criteria please refer to the candidate information link on our website by clicking apply. For further information or assistance contact The Resourcing Team, People and Culture, Queen’s University Belfas, BT7 1NN. Telephone (028) 9097 3044 or email on resourcing@qub.ac.uk

  The University is committed to equality of opportunity and to selection on merit. It therefore welcomes applications from all sections of society and particularly welcomes applications from people with a disability