At CGI, our Enterprise & People Change team helps organisations get real value from their change and transformation programmes. Our Enterprise Change services support how change is planned, managed and delivered across multiple initiatives, while our People Change services make sure employees are ready, supported and able to adopt new ways of working. We use a mix of practical change approaches, data and insights to help organisations deliver change more effectively, and with agility, to see results faster. Our evidence-based, people-focused methods ensure visibility of organizational change risks and dependencies, supporting strategic decisions. They also ensure that change approaches adjust as priorities change and adoption challenges are encountered.
This role will work within the Enterprise Change team. Within Enterprise Change we help organisations coordinate change across multiple initiatives, drive value realisation and embed change approaches that meet the needs of modern, agile, human centred transformation. This includes coaching leaders to drive change, improving how programmes are governed, and making sure progress and benefits are tracked properly. Our goal is to help organisations deliver change in a way that is consistent, efficient and sustainable over time.
As part of this team, you will help organisations use data to better understand how change is landing with their people. You will analyse information on adoption, readiness and impact, and turn this into clear insights that help leaders make decisions. You will be trusted to take ownership, think creatively, and work collaboratively, supported by a culture that encourages continual learning, professional growth, and meaningful impact.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This is a hybrid position.
In this role, you work with transformation leaders to assess, measure and influence organisational and people change dependencies and risks to successful transformation. You will work with senior client stakeholders, project teams and CGI colleagues to understand business priorities, review change portfolios, and help clients focus their investment on the changes that will deliver the greatest value. You will support clients to put the right governance, ways of working and metrics in place so they can make informed decisions and achieve better outcomes from transformation.
You will help organisations evolve their change capability to support modern agile, AI enabled and product led organisations while ensuring a human centred approach to transformation. You will facilitate workshops to identify primary adoption risks and challenges to benefits realisation, and help clients measure whether their change programmes are delivering the expected benefits. You will also identify change capability risks, recommend improvements and help organisations build the skills, leadership and ways of working needed to deliver change successfully now and in the futures.
Key responsibilities include:
• Designing and embedding insight-led change management and value realisation disciplines across the end-to-end transformation lifecycle.
• Assessing and advising on change impacts, governance, and organisational readiness.
• Advising clients on how to measure, monitor and influence dependencies, risks and opportunities affecting business value realisation, including the design of change and adoption dashboards.
• Developing communication, learning and adoption strategies that that support complex transformation across multiple initiatives.
• Generating adoption and value insights supporting prioritisation and planning decisions and change interventions.
• Engaging stakeholders creatively and impactfully on how effectively key change requirements are being met and where further intervention is needed.
• Establishing effective end-user feedback loops that provide timely insight into adoption, business value and opportunities for continuous improvement.
• Collaborating with colleagues to continuously improve Enterprise Change methods, propositions and reusable assets to meet the needs of AI enabled, data led and product led organisations.
• Building strong relationships with clients and colleagues, contributing to bids, proposals, thought leadership, marketing activities and the continued growth of CGI's Enterprise and People Change practice.
You will bring proven experience delivering business change within complex transformation programmes, with the ability to select and tailor appropriate change methodologies to meet client needs. You will be a confident communicator who can influence stakeholders at all levels, facilitate workshops, and manage competing priorities while delivering high-quality outcomes. Experience supporting business development activities and contributing to proposals would also be beneficial.
Essential experience:
• Proven experience supporting enterprise transformation, business change or value realisation across complex programmes or portfolios.
• Experience in developing change metrics, value measurement frameworks and performance indicators and dashboards.
• Experience identifying value and adoption risks, analysing dependencies and advising stakeholders on interventions that improve transformation outcomes.
• Ability to analyse organisational, operational and people related data to identify value realisation trends, risks, dependencies and opportunities, translating findings into clear recommendations for clients.
• Knowledge of at least one recognised change management frameworks (e.g. ADKAR, CCMP, Kotter, PCI).
• Relevant change certification (Prosci, PCI, APMG or Benefits Management).
• Experience conducting change impact assessments, developing and managing change plans and embedding effective change governance.
• Experience delivering communications, stakeholder engagement, training and coaching / knowledge transfer.
• Strong stakeholder management and relationship-building skills.
Desirable experience:
• Experience facilitating workshops that help clients define transformation priorities, align stakeholders and assess organisational readiness.
•Experience contributing to business cases, bids, proposals, thought leadership or the development of consulting propositions and reusable assets is desirable.
• Experience working in agile and/or product-centred delivery environments.
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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.
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