Operations Manager (PeacePlus Project – ETC4SME)

• We are seeking a dynamic and experienced Operations Manager to join the exciting Enabling Technology Cluster for SMEs (ETC4SME) initiative, part of the PEACEPLUS Programme.
  
  Working closely with the Artificial Intelligence Collaboration Centre (AICC) and our project partners at ATU, QUB, and Catalyst, this role is at the heart of a major cross-border programme designed to boost digital innovation, AI adoption, and sustainable business growth among SMEs across N. Ireland and the border counties of Ireland.
  
  As Operations Manager, you’ll lead on delivering a large-scale innovation support programme, building industry networks, supporting SMEs on their digital transformation journeys, and strengthening the region’s innovation ecosystem.

  The postholder will be a full-time, dedicated Operations Manager for the ETC4SME project. They will be part of a dynamic team with responsibility to manage the delivery of the programme of events and client support activities in accordance with the ETC4SME Operational Plan.  They will assist the operational team in carrying out their responsibilities, which include ensuring the delivery of project services to industry in an effective, efficient, responsive, and professional manner.

  The Enabling Technology Cluster for SMEs (ETC4SME) is a four-year, cross-border initiative designed to boost innovation, productivity, and competitiveness among small and medium-sized enterprises across Northern Ireland and the border counties of Ireland.

  Funded through the PEACEPLUS Programme and led by Atlantic Technological University in partnership with Ulster University, Queen’s University Belfast and Catalyst, the project will engage 955 SMEs and directly support at least 715 businesses to adopt new products, services, or processes. Through tailored training, specialist consultancy, and innovation-focused student placements, ETC4SME will help SMEs embrace digital transformation, artificial intelligence, sustainable business practices, and regulatory compliance.

  The School of Computing, Engineering & Intelligent Systems holds a Bronze Athena SWAN Award in recognition of our commitment to advancing Gender equality in higher education. You can read more about what this means at https://www.advance-he.ac.uk/equality-charters/transformed-uk-athena-swan-charter and on our University website https://www.ulster.ac.uk/peopleandculture/employee-benefits/equality-diversity/athena-swan. The University has a range of initiatives to support a family friendly working environment, including flexible working.