Oracle SCM Cloud Functional Support Consultant
YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE
TO BE ELIGIBLE FOR SC CLEARANCE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS.
Would you like the opportunity to expand your skillset further, working with the latest technology within Oracle SCM Cloud?
How would you like to join an award-winning Oracle Partner with over 700 dedicated Oracle consultants across the US, UK, Ireland, Australia, India and Slovenia who deliver Finance, Supply Chain and HR solutions that underpin digital transformation for our customers businesses.
Here at Version 1, we are currently in the market for an experienced Oracle SCM Cloud Functional Support Consultant to join our growing Managed Services Practice.
You will have the opportunity to work with the latest cloud technology and work on projects across a multiplicity of sectors and industries.
Oracle SCM Cloud Functional Support Consultant
Responsibilities:
You will:
- Provide day to day application support for a variety of clients.
- Understand SCM business processes and requirements and translate these into system solutions, resolving any business issues is essential.
- Resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality for the Oracle Fusion SCM modules
- Requirements gather and document for business changes.
- Work with technical consultants to deliver client requirements.
- Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
- Assist with transitioning clients into support post Cloud implementation projects and from competitors.
- Identify persistent problems and work with key stakeholders to address the root causes.
- Provide end user application and functionality training.
- Support all aspects of Cloud Quarterly Releases from Impact Assessment through testing and defect support
- Create test plans and coordinating testing with the different stakeholders.
- Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building.
- Help ensure that MS ERP initiatives follow the proper planning, scheduling and management processes.
- Assist with risk management and change management on projects.
