Overview of Citi:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.
We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.
You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.
Team/Function Overview:
The Citi Commercial Bank testing function is responsible for major client onboarding testing initiatives, including but not limited to Account opening and servicing, Periodic Reviews and Lending. The team has presence in Belfast, Shanghai, India, Mississauga and Irving. The team is undergoing an agile transformation, so experience of agile principles and ways of working would be beneficial.
Role overview
The Testing Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub-function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
Conducts initiatives related to System Integration Testing (SIT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.
Conducts a variety of tests and analyses to ensure that systems and or applications meet or exceed specified standards and end-user requirements.
Works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.
Works complex testing assignments.
Executes test scripts according to application requirements documentation.
Identifies defects and recommends appropriate course of action; performs root cause analyses.
Coordinates multiple testers and testing activities within a project.
Retests after corrections are made to ensure problems are resolved.
Documents, evaluates and researches test results for future replication.
Identifies, recommends and implements process improvements to enhance testing strategies.
Interfaces with development teams if clarification is needed on requirements or to convey test results.
Exhibits good understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
Requires basic understanding of how own area integrates within IT testing to achieve objectives.
Makes evaluative judgments based on analysis of factual information.
Participate in test strategy meetings,
Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
Resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
Provides informal guidance to new team members.
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Substantial experience of Testing within Financial Service industry
Knowledge of the Software Development Lifecycle (SDLC) and QA methodologies
Knowledge of Quality Process
Knowledge of Java, Python, Cucumber, Selenium, Playwrite
Basic knowledge of relationship data bases.
Knowledge of Jira and Zephyr
Requires methodical approach to testing and problem solving.
Education:
Bachelor’s/University degree or equivalent experience
What we Offer
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
Visit our Global Benefits page to learn more.
Highlights to our core benefits include:
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.
We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
Applications processed via employer's online application form
