Lead BA/PM (Hybrid)

• Overview of Citi:

  Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. 

  Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

  We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

  You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

  Role Overview:

  The Securities Services Technology (SST) Lead BA/PM is responsible for the delivery and overall success of strategic projects for a technology-enabled Securities Services programme, delivering high-value sustainable client and business outcomes. This person must have adequate knowledge and information about the business and technology to be able to make informed decisions and ensure that a collaborative approach to working is adopted, and have previous experience of technology-specific Project Management and Business Analysis. This role is expected to work in close partnership with Product and Operations counterparts in ensuring coherent and complete project delivery for our Securities Services stakeholders.

  The candidate possesses profound knowledge in their areas of expertise in Custody or Funds and helps organizations achieve their business goals by providing in-depth analysis of the requirement and problem statement in order for technology to recommend solutions that align with their strategic objectives. They can assess feasibility of the proposed technology solution, its implementation, and its interaction with the existing systems and improve the cost-effectiveness of the project/product they are involved in. 

  Data, Digital & Innovation (DDI) Team :

  The Data & Digital technology team is looking for a Lead BA/PM to lead a group of business analyst's and manage projects within the DDI Reporting portfolio part of the Data & Digital team focusing on building out our Clarity Reporting Applications. We require a passionate and experienced individual who is keen to be part of the success of this venture.  

  Responsibilities:

  • Takes accountability, in partnership with senior technology leads, for successful delivery of designated projects to agreed schedule, scope and cost.

  • Leads and influences a diverse delivery team from technology in successfully achieving project goals end-to-end.

  • Establishes appropriate stakeholder engagement across Technology, Operations and Product for appropriate contributions to ensure the highest possible value-add project outcomes.

  • Works with the Programme Manager and Project Manager to ensure project governance and delivery process and methodology is effective, e.g. every component has detailed IT work and milestone plans, schedules with milestones, estimates, resource plans, reporting and clear risk and issue management.

  • Motivates the delivery team to focus on continuous high quality delivery of prioritised work.

  • Proactively manages and assists the team in the resolution of project challenges, preventing them realising as issues, including ensuring clear ownership and tracking of all such challenges. This can include but is not limited to vendor approvals and engagements, local in-country approval processes, software/infrastructure coordination and management of interdependencies.

  • Understands and monitors expectations of the project sponsors and stakeholders.

  • Ensures the sponsors and stakeholders receive the appropriate level of information in a timely and consistent manner, in line with SST standards, and ensures high quality of information output.

  • Analyse and decompose complex business requirements.

  • Perform gap analysis and collaborate with technical resources on solution proposals.

  • Create functional specifications and prepare wireframes/flowcharts.

  • Communicate with the business and technical teams to ensure clear and shared understanding of requirements.

  • Oversee the development and validate the functionality of the end product as per the requirement specifications.

  • Prepare technical user manuals, system configuration documents and other technical reports.

  • Provide leadership and guidance to Team Members.

  Knowledge & Skills Required

  • Extensive experience in complex Project Management experience within a technology environment delivering high value projects. Thorough understanding of project/programme management techniques.

  • Securities Services or Asset Management industry experience within Funds or Custody is desirable.

  • A proven leadership style that creates an environment for delivery of clear, measurable goals.

  • Ability to organise and prioritise critical issues and information to facilitate efficient decision making; providing oversight and guidance to team projects of highest priority and importance.

  • Exceptional communicating, influencing and engagement skills.

  • Customer Obsession: Committed to have a customer-first approach.

  • Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others’ benefit

  • Problem Solver: Ability to solve complex challenges, and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off.

  • Financial & budget management expertise.

  • Data analysis & KPIs management.

  • Crisis & risk management confidence and experience.

  Qualifications

  • Bachelor’s degree in engineering or computer science

  • PMP/PgMP, Prince 2 or similar professionally recognized qualifications in project management

  • Certified in Agile / Scrum

   

  What we Offer:

  We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

  We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

  Visit our Global Benefits page to learn more.

  Highlights to our core benefits include:

  • Award winning pension

  • On-site health services

  • Private medical insurance packages to suit your personal circumstances

  • Paid parental leave

  • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

  Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

  We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.