Data & Digital Lead Tester (Hybrid)

• Overview of Citi:

  Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

  Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

  We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

  You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

  Team /Function Overview:

  Data & Digital is a suite of client applications which facilitates UI interface to the clients to view and analyze their transactional data. The larger system is integrated into the core systems which continually pump data into datawarehouses. This provides a unique opportunity for Data & Digital Testers to build knowledge on various testing techniques including API , database, Web and E2E.

  Role Overview:

  The Data & Digital Lead Tester is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function.

  Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams.

  Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
  
  Responsibilities:

  • Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing.

  • Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.

  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.

  • Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted.

  • Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.

  • Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics.

  • Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.

  • Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.

  • Acts as advisor and mentor for junior members of the team.

  • Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.

  • Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.

  • Requires sound and comprehensive communication and diplomacy skills to exchange complex information.

  • Performs other duties and functions as assigned.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

   

  Qualifications:

  • Extensive experience in an IT Quality role or Software Testing in Banking Financial services.

  • Team lead/ Leadership experince.

  • Relevant experience with SQL and ETL testing.

  • Strong knowledge of full software development and trade lifecycle

  • Experience with manual testing for enterprise applications following iterative and agile methodologies.

  • Relevant experience in manual and automation testing in validating data sources, extraction of data, applying transformation logic, and loading data into target tables, working closely with data engineering functions to ensure a sustainable test approach.

  • Experience with reporting test status to stakeholders.

  • Demonstrated leadership capabilities.

  • Partner with technology teams across the Data & Analytics department and the wider Citi technology group to drive quality across the software development and testing life cycle.

  • Development experience in a fast-paced, time-to-market driven environment.

  • Experience with reporting tools (Jira) and have good experience of working in Agile model.

   

  Education:

  • Bachelor’s/University degree or equivalent experience

   

  What we Offer:

  We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

   

  We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

  Visit our Global Benefits page to learn more.

  Highlights to our core benefits include:

  • Award winning pension

  • On-site health services

  • Private medical insurance packages to suit your personal circumstances

  • Paid parental leave

  • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

  Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

   

  We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.