Overview of Citi:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.
We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.
You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.
Role Overview:
Weare seeking a creative and talented senior UX Designer to join the our team, designing the next generation of systems, on desktop, web and mobile, for internal and external clients in the Institutional and Corporate business lines.
You will join the Institutional Client Group (ICG) UX team, which has responsibility for leading experience design across the entire ICG organization, including Global Markets, Treasury and Trade Solutions, Private Banking and Investment Banking.
You will work on high-profile projects, performing research, and working with clients and business partners to understand the problem space, using co-creation and workshops to formulate solutions, and then creating intuitive and delightful UX designs that create best-in-class experiences for our clients.
There is significant opportunity to bring your own style and creativity into this role, along with the chance to work in an innovative environment.
Responsibilities:
Lead meetings with users, clients, product sponsors and technology to understand project requirements
Plan and perform UX research, define IA, user journeys, and create personas
Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches and solutions
Perform relevant testing to validate and inform design decisions
Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
Apply a positive and constructive attitude to all feedback
Use and contribute to the approved design system
Contribute to design standards and best practices
Perform detailed handover to development teams, ensuring they have all they need to implement the designs
Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
Keep up to date with the latest UX practices, innovations and tools
Ensure all designs comply with ADA/WCAG standards for accessibility
Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
Help to train, support and develop junior team members
Confidently challenge substandard work by other team members, and provide coaching and guidance to resolve
Contribute to the wider UX community of practice
Identify and articulate design and technical conflicts between colleagues and/or local stakeholders, and help to resolve these.
Promote the value of UX within the wider organization
Qualifications:
Extensive relevant experience
Strong attention to detail & analytical skills
Significant experience on complex, enterprise-scale design projects
Excellent communication and presentation skills
Excellent skills in professional design tools e.g. Sketch, Figma, AdobeXD, Axure, InVision etc.
Experience in using/creating design systems
Desirable Skills & Experience
Keen interest in, or knowledge of, banking or finance
HTML/CSS Development Skills
Participation in external UX groups or communities
Education:
Bachelor’s/University degree, Master’s degree preferred
At least one formal UX Qualification
What we Offer:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
Visit our Global Benefits page to learn more.
Highlights to our core benefits include:
Award winning pension
On-site health services
Private medical insurance packages to suit your personal circumstances
Paid parental leave
Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.
We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together
Applications processed via employer's online application form
