Public Sector Account Manager

• Public Sector Account Manager

  • Employees can work remotely
  • Full-time
  • Department: Sales & Customer Success

  Company Description

  Version 1 is ranked the #1 Best Large Workplace in Ireland, 3rd Best Large Workplace in Tech in the UK and 10th on Glassdoor's 2023 Best Place to Work UK List.

  With over 25 years in the IT industry we continue to be trusted by global brands to deliver IT solutions that drive customer success. 

  Version 1 is not just a Microsoft Gold Partner, an AWS Premier Consulting Partner and an Oracle Platform Partner; we are also an award-winning employer and our employees are at the heart of Version 1. We invest in a strong culture of wellness through programs that help our employees create their journey toward optimal wellbeing. This framework is based on the ‘Strength in Balance‘ theme and this seen again in our Diversity, Inclusion and Belonging Team motto “Bring Your Difference“.  

  It is a position with excellent career prospects, suitable to someone looking to make the next step up in their career and that is seeking to work with new technologies and drive our ambitious development team members to new heights.

  Job Description

  Due to the significant growth of the Northern Ireland Public Sector business Version 1 is keen to recruit an experienced Account manager to join our team. This is an exciting opportunity for an experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients.

  You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer service.

  The role will be part of a successful team focused on Public Sector opportunities. The team is made up of sales people, who generate new opportunities and/or lead on responses to large government tenders and Account Managers who manage opportunities into the existing customer base.

  The successful candidate will have a number of elements to their role:

  • Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise 
  • Raising clients’ business concerns and needs to the company’s management
  • Negotiating and closing business contracts with existing and new clients 
  • Delivering sales pitch to prospective clients
  • Preparing and presenting business and account updates to the company’s management and clients
  • Monitoring the budget of the client, explaining costs or expenditures and discussing new terms if necessary
  • Following up with clients to ensure they are satisfied with Version 1 services
  • Contributing information to sales strategies by assessing current results, monitoring competitive products, assessing needs to be filled and analysing customer reactions.

  Qualifications

  • Experience working in a business development/account management environment (experience in Public Sector / Central Government is a distinct advantage)
  • Experience in working in IT Services and technology solutions environment (rather than product)
  • Knowledge of Public Sector tender processes
  • Influencing skills: the ability to get people at multiple levels to deliver what you need on time and with high quality, even though they wont report to you will be critical to the success of the role
  • Strong written skills in order to complete tender and internal documentation to a high standard – you must have excellent Word, Powerpoint and Excel skills. You’ll be highly attentive to detail
  • Strong communication and interpersonal skills, with the ability to engage at all levels across an organisation internally and externally
  • Experience of building good customer relationships
  • Good commercial awareness and sound understanding of project and business dynamics
  • Ability to work to tight deadlines. You’ll be capable of effective prioritisation of tasks and personal time management, while recognising and flagging issues outside area of own expertise

  Additional Information

  Benefits

  • Flexible and Remote working
  • Quarterly performance related profit share – 20% of Version 1’s profits go back to our employees
  • Version 1 Success Scheme 
  • Career Progression - Quarterly performance reviews to support your continuous development (496 Promotions in last 12 months)
  • Certifications, accreditations, and educational assistance for courses relevant to your role
  • Generous Holiday Allowance
  • Pension Scheme
  • Private Healthcare Cover (100% funded by Version 1)
  • Employee Discount Scheme - available online and in a wide range of stores
  • Lunchtime activities including but not limited to fitness, yoga, financial advice and wellbeing
  • Wide range of reward schemes including Version 1 Annual Excellence Awards and ‘Call-Out' a platform where colleagues grant you points that can be exchanged for gifts