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Job Details


Belfast, Northern Ireland


IT Project Manager/ Scrum Master

  • Overview of Citi:

    Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

    Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

    We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

    You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

    Team Function Overview:

    The role is based within the Custody Project Delivery team which is part of Citi Securities Services Technology. The team supports applications involved in Settlements and Clearance trade processing. It works with stakeholders in Product, Operations and Technology to deliver solutions for our clients across the Globe and for delivery of technology transformation initiatives.

    Role Overview:

    The Project Manager/Scrum Master role delivers projects for clients across the Globe. The role is based in Belfast, with other Belfast project delivery and technology team members. Projects involve working closely and extensively with other team members and stakeholders based in the UK, US, Brazil, India and China.

    The Project Manger/Scrum Master is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.



    • Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.

    • Verifies project team adherence to control and risk implementations as well as standards and process changes.

    • Determines scope and impact of project risks and issues; raises and resolves issues.

    • Applies good understanding of concepts and procedures within own project leadership area to resolve issues. Demonstrates a comprehensive understanding of how areas of project leadership collectively integrate to contribute to achieving business goals.

    • Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.

    • Persuades and influences others through communication and diplomacy skills; may negotiate with external parties. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


    Development Value:

    • Learn about the Custody Business, Transaction Processing and SWIFT messaging

    • Opportunity to progress in project management practices with projects of increasing complexity

    • Working with a diverse range of stakeholders and partners across the globe



    • Relevant experience in an project management role with commensurate people management experience.

    • Agile/ Scrum methodology desirable

    • Financial services advantageous

    Working knowledge of:

    • Agile/Scrum

    • Jira

    • Facilitating all Agile/Scrum ceremonies writing user stories

    • Estimation


    • Bachelor’s/University degree or equivalent experience.

    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    What we Offer:

    We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

    We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

    Visit our Global Benefits page to learn more.

    Highlights to our core benefits include:

    • Award winning pension

    • On-site health services

    • Private medical insurance packages to suit your personal circumstances

    • Paid parental leave

    • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure


    Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

    We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together. 

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Applications processed via employer's online application form