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Job Details


Belfast, Northern Ireland


IT Business Senior Analyst (Hybrid)

  • Overview of Citi:

    Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

    Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

    We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

    You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

    Team/Function Overview:

    The team consists of business analysts for the global custody business. We cover settlements, asset services and related business functions.

    Role/Position Overview:

    The position consists of understanding the business requirements from business or operation users and translating them into specifications the developers can use to complete the requirements. It includes writing functional documents or user stories.

    Interface with business and technology colleagues globally, such as; Dublin, London, Shanghai, Pune and the US.


    • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.

    • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions.

    • Support system change processes from requirements through implementation and provide input based on analysis of information.

    • Consult with business clients to determine system functional specifications and provides user and operational support.

    • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.

    • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned.

    • Has the ability to operate with a limited level of direct supervision.

    • Can exercise independence of judgement and autonomy.

    • Acts as SME to senior stakeholders and /or other team members.

    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    Development Value:

    The candidate will have the opportunity to learn the securities and custody business, through training and work experience. They will also have the opportunity to work in a world class global organization.


    • Extensive relevant job experience.

    • Relevant analytical experience.

    • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.

    • Proven interpersonal, data analysis, diplomatic, management and prioritization skills.

    • Consistently demonstrate clear and concise written and verbal communication.

    • Proven ability to manage multiple activities and build/develop working relationships.

    • Proven self-motivation to take initiative and master new tasks quickly.

    • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.


    • Java.

    • Agile – scrum, etc.

    • Microsoft suite of applications.


    • Interpersonal communication

    • Data and business analytical ability

    • Writing skills

    • Well organized


    • Bachelor's degree/University degree or equivalent experience.

    What we Offer:

    We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.


    We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.


    Visit our Global Benefits page to learn more.

    Highlights to our core benefits include:

    • Award winning pension

    • On-site health services

    • Private medical insurance packages to suit your personal circumstances

    • Paid parental leave

    • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure.

    Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.


    We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together. 


Apply Now

Applications processed via employer's online application form