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Job Details


Belfast, Northern Ireland

Closing Date

2024-02-05 00:00:00


Senior IT Project Manager (Hybrid)

  • Overview of Citi:

    Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

    Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.


    We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.


    You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.


    Team/Function Overview:  

    The Transfer Agency (TA) Senior IT Project Manager is senior level (VP) position responsible for maintaining a large book of development work across a number of application systems in coordination with the Technology team, Operations and Product teams. 

    The role is within the Program & Project Funds Delivery team to join the growing presence of the team in Ireland. The candidate will be focused primarily on delivery for the TA APAC book of work, working with Operations partners in both APAC and EMEA, development teams globally, as well as system vendors and product leads.


    • Oversees all technology components of diverse, moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost.

    • Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.

    • Communicates with end-users to provide timely and accurate information and status updates.

    • Has shared responsibility for budget, policy formulation and planning.

    • Contributes to formulation of strategies for IT project leadership and other functional areas.

    • Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.

    • Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.

    • Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.

    • Provides evaluative judgment based on analysis of factual information in complicated and unique situations.

    • Directly impacts the IT project leadership area through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.

    • Ensures essential procedures are followed and contributes to defining standards.

    • Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.

    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


    • Extensive Senior Project Manager experience in a related technology role, preferentially with Transfer Agency/Financial Organization experience, to oversee technology components of diverse, complex IT projects.

    • People management experience.

    • Transfer Agency (TA) knowledge would be beneficial.

    • Fund Administration or comparable financial industry experience desired.

    • Highly competent, self-starter with knowledge of Projects (SDLC, Agile, Waterfall, Iterative) with a delivery focus.

    • Budget awareness beneficial.

    • Ability to manage peer communications to a very high standard, and flexibility to present at project and senior stakeholder levels interchangeably.

    • Ability to oversee, control and report on multiple simultaneous deliverables and maintain roadmaps and project plans.



    • Bachelor’s/University degree or equivalent experience, potentially Masters degree

    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


    What we Offer:

    We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.


    We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.


    Visit our Global Benefits page to learn more.


    Highlights to our core benefits include:


    • Award winning pension

    • On-site health services

    • Private medical insurance packages to suit your personal circumstances

    • Paid parental leave

    • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure


    Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.


    We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together. 

Apply Now

Applications processed via employer's online application form