Job Details


Belfast, Northern Ireland


Scrum Master

  • Overview of Citi:

    Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.


    Role Overview

    Data & Analytics is a big data analytics team dedicated to delivering innovative, differentiated and exceptional experiences to Citi’s clients and employees, through the provision of rich visualisations and customisation features. We are committed to growing and supporting our diverse team, within a collaborative environment, using a range of modern technologies.  We are looking for a seasoned Scrum Master to collaborate with us.

    As Scrum Master, you need to support and coach cross-functional agile teams in the development of enterprise-scale software products that address and anticipate client and business needs.



    • Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers
    • Supports and educates the scrum team on their role in agile transformation and scrum adoption, i.e. the Product Owner on backlog grooming and maintenance.
    • Facilitates and supports all scrum ceremonies: sprint planning, stand-ups, sprint demos/reviews and retrospectives
    • Creates and maintains the plans and metrics to track team progress and manages operational needs, including team hours, expenses and project budget (burndown, sprint & velocity reports)
    • Coordinates across teams to facilitate Scrum of Scrum sessions, ensure impediment removal and identify needed resources
    • Fosters strong communication among disciplines in a cross-functional team that includes developers, testers, and user experience/visual designers
    • Minimizes a project’s exposure and risk and manages changes to requirements and plan
    • Communicates project needs, objectives and achievements to team members, leaders and other teams.
    • Coaches the team to attain higher levels of maturity of Scrum
    • Supports continuous improvement, learning opportunity, increasing predictability
    • Fully utilizes  JIRA/Confluence capabilities



    • Holds minimum level 1 Scrum Master Certification (CSM, PSM I)
    • Experience as a Scrum Master
    • Good skills & knowledge of facilitation, conflict resolution, continuous improvement, empowerment and situational awareness
    • Experienced in working with globally spread cross-functional and multicultural teams


    Preferred Skills:

    • Securities Services or Asset Management industry experience within Funds, Custody and associated Digital Transformation is desirable.
    • Understanding of Scaled Agile frameworks such as Spotify, SAFe
    • Knowledge of other Agile approaches: XP, Kanban etc.
    • Knowledge and/or experience with widely successful Agile techniques: TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing



    • Bachelor’s/University degree in Computer Science or equivalent experience


    What we Offer

    As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;


    • 23 days paid annual leave
    • Award winning pension scheme,
    • Life assurance and
    • Private medical insurance with Bupa healthcare.


    In addition, we offer a competitive maternity, paternity and adoption leave scheme and employees also have the option (provided they have a student loan from the Student Loan Company) to divert saver and company match contributions to their student loan. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.


    Our select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

    Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce