When and Where

  • Belfast, Northern Ireland - Get Directions
  • Feb 5, 2019 9:00 AM - 5:00 PM

SMART Retail

SMART Retail is ideal for everyone working in the retail industry including independent store owners, shopping mall centre managers, EPos Managers, eCommerce Managers, marketing managers, social media executives, operations managers and security managers.

The future is about commerce, not e-commerce! Five years from now, retailers won’t talk about e- commerce; it will just be commerce. The entire retail experience, both online and in-store, will be driven by data. This will enable retailers to get a 360-degree view of the customer and offer personalised shopping experiences across every channel.

Retailers from across Ireland are being invited to find out how they can leverage technology,  Artificial Intelligence and analytics to evolve their businesses and offer a more personalised retail experience.

Key Themes:

– AI Transformation
– Analytics & Data
– Brexit Update
– Commerce Trends
– Customer Loyalty
– Cyber Security
– In-store Experience
– Online Search Habits
– Mobile Applications
– Point Of Sale Systems
– Sales & Marketing
– Transport & Logistics
– User Experience

What you will learn:

– Technology trends within the Retail sector.

– Peer to peer networking, interact and learn from each other.

– How to enhance online and in-store buying experience.

– Using customer data to personalise your product/service.

– Multi-layered personalised marketing, chatbots, AR, VR.

– The physical store; merchandising techniques, visibility, AI technology, Epos systems.

– Branding, design, video, advertising, channel marketing and digital marketing techniques.