Sky Ireland has announced the appointment of Orlaith Ryan as Chief Commercial Officer.
Orlaith joined the Sky Ireland team in 2016 and in her role as Customer Director, she was responsible for the maintenance and ongoing growth of Sky’s customer base in Ireland – which included the management of Sky’s Customer Experience, Customer Trading, Customer Insights and Product and Wholesale teams.
In her new role as Chief Commercial Officer, Orlaith will have overall commercial responsibility for Sky TV, Sky Broadband, Sky Sports, Sports Extra, Sky Cinema and TV Products. She will also oversee the Marketing, CVM, Wholesale & Product Delivery, Customer Experience, Customer Insights, Trading Performance and Homes teams.
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Commenting on Orlaith’s appointment, JD Buckley, CEO of Sky Ireland, said: “Orlaith has been an integral member of the Sky Ireland team since she joined us in 2016. Her vast industry experience has been a real asset to our business, and over the past five years, she has spearheaded the ongoing growth and development of Sky in Ireland.”
Also commenting on her appointment, Orlaith Ryan said: “It is an exciting, innovative company that puts people first and continues to be a market leader. Connecting our customers to the best entertainment, sports, news, arts and to our own award-winning original content is key to our success and I look forward to fulfilling that vision in my new role.”
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Prior to joining Sky Ireland, Orlaith held various customer and marketing roles in Vodafone and Aviva, and most recently was Managing Director of FTI Consulting, where she led the company’s Consumer Practice and specialised in delivering change and customer projects across the Telco, Insurance and Financial sectors.
Source: Written from press release.
