Antrim-based tech firm Decision Time has announced plans to expand its workforce by 75% this year, as it expects a further uplift in new customer acquisition.
The company is creating 13 new jobs in software development, sales, customer service, HR and marketing, as part of an almost £600,000 investment.
This will increase company’s headcount from 17 at the beginning of this year to 30 by the end of 2021, with further recruitment expected in 2022.
Founded by entrepreneurs Geoff and Sinead Higgins, Decision Time provides software that makes it easier for organisations to organise essential requirements such as by meetings and performance monitoring all in one place.
Its customers include NHS Trusts, large universities, over 60 housing associations in England, Scotland and Wales, 40% of the Republic of Ireland’s public sector bodies, and major Northern Ireland organisations such as Tourism NI and Translink.
In the last two years, the business said it has more than doubled its customer base and was listed in the Deloitte Fast 50 Ireland 2020 for the third year in a row. It also recently announced Novosco founder, Patrick McAliskey as its new chairman.
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Sinead Higgins, Business Director and co-founder of Decision Time, said: “We are delighted to be in a position where we can create new jobs to support the growth that we experienced in 2020, and to enable us to expand further this year.
"Decision Time puts a huge emphasis on attracting and retaining the best people so that we can deliver exceptional products and customer service to our customers. We are therefore offering a really fantastic package to team members including a generous profit share scheme for all staff, significantly increased annual leave, a healthcare plan and industry leading flexible working practices.”
Economic growth agency Invest NI has provided £75,000 to support 10 of the roles.
John Hood, Invest NI’s Director of Multi-Sector added: “Decision Time has built an excellent reputation with its first in class software and has an impressive customer portfolio across the UK and RoI with over 250 customers using its software at present.
"The company has reached a pivotal point in its planning for future growth and has decided to follow a more ambitious path with the creation of 13 jobs at its Antrim base. These are well-paid jobs, which will ultimately help the company build its customer base and expand its sales outside of Northern Ireland and RoI.”
A small number of the 13 jobs have been filled and recruitment for the others is ongoing.
