Belfast Metropolitan College has partnered with tech-enabled business services company Concentrix, to help deliver its apprenticeship programme.
Aidan Sloane, Head of Skills and Apprenticeships at Belfast Met said: “The apprenticeship programmes provide a unique and innovative opportunity to work with a pool of talented apprentices through the provision of tailored training that Belfast Met delivers.
"The college’s partnership with Concentrix enables employees to develop the requisite skills required to work in this exciting field and demonstrates how an apprenticeship model can work for employees and employers, as they work together to develop new ideas and continue to introduce new talent into industry with a global company.”
Concentrix is a US-headquartered firm specialising in customer engagement and business performance.
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It is currently recruiting for positions in its Belfast offices, so there will be more opportunities for people to join the company and complete an apprenticeship through Belfast Met.
Sarah McKay, Senior Director at Concentrix commented: “At Concentrix we are passionate about developing our staff and supporting them as they progress their career with us. That is why we are delighted to be working with Belfast Met on the NVQ apprenticeship programme, which really focuses on the key capabilities needed for our staff to improve their skills.
“The programme enables Concentrix staff to better understand and develop key skills which support enhanced customer service, client satisfaction, time management and relationship building. These are essential areas which will provide the foundation for our staff to take the next step in their career.”
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For more information about apprenticeship business solutions at Belfast Met go to https://www.belfastmet.ac.uk/apprenticeships/how-apprenticeships-work/