SPAR/VIVO new app allows delivery bookings and click 'n collects

  • Local SPAR and VIVO retailers have joined the likes of larger supermarket brands with a new home delivery and click ‘n collect app.

    Appetite, created in partnership with Blu Dot Technologies by Henderson Technology, is fully integrated into the company’s EDGEPoS system, meaning stock levels are live and automatically updated so the shopper has pick of what is on the shelves in real-time.

    The app was developed earlier this year and Henderson’s, who own the SPAR and VIVO brands said they saw a surge in retailers installing the service during lockdown.

    Darren Nickels, Retail Technology Operations Director at Henderson Technology said: “Retailers are fully supported by our training team which means the software, order terminal and printer can all be installed with full stock uploaded and training completed in around two days.

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    “This is a game changer for independent retailers. Already our trial stores have experienced fantastic sales and are attracting new shoppers, with VIVO Glenarm Road in Larne reporting 80% of their orders coming from those who had never shopped with them before.”

    Alongside grocery deliveries and collections, retailers have the option to add their hot food-to-go on the app as Chris Campbell, owner of VIVO Glenarm Road explains.

    “The app has made a big difference to our business, especially at a time where some in our community are cautious about going to the shops.

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    “Thanks to the diversity of the app, we’re planning on adding our hot food deli range which will include Sunday Dinners, which have been hugely popular lately as families are caring for elderly and vulnerable relatives.

    “We will also add evening meals to take some pressure off busy families, and in the run up to Christmas we will add our Christmas Hampers to the app for ordering too.”

    Frank Kilpatrick, CEO of Blu Dot Technologies added that early next year, a pay@pump solution will be launched on the app too, which will enable motorists to order and pay for fuel using the Appetite app on their smartphone.

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    Source: Written from press release

    About the author

    Niamh is a Sync NI writer with a previous background of working in FinTech and financial crime. She has a special interest in sports and emerging technologies. To connect with Niamh, feel free to send her an email or connect on Twitter.

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