A Cheshire-based company that develops all-terrain wheelchair products has chosen Northern Ireland software firm Flowlens to streamline its business processes.
Established in 2011, The Mountain Trike Company’s products “enable customers to have access to the great outdoors with the freedom to roam off the beaten track”. The firm has recently developed its new battery-powered eTrike.
Its managing director and inventor Tim Morgan said: “As demand for our products has grown worldwide, our manual ways of working are no longer fit for purpose.
“We want to free up time for our team to focus on customers. Having surveyed the market, we identified Flowlens as providing the right combination of cloud-based MRP software, CRM capabilities, workflow reporting, as well as integration with our Sage 50 accounts package.”
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Rich Dale, CEO of Flowlens added that his business “was designed for growing manufacturing businesses like The Mountain Trike Company, integrating processes to provide better visibility of potential problems and stock demand.
“The built-in CRM means customer interactions; billing and after-sales service are captured, creating a single platform for the business to work from. Our Implementation Team is now working with Mountain Trike on a staged roll-out process, and we’re looking forward to seeing the early benefits this delivers for the business.”
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