Electric Ireland has been ranked the best energy supplier in Northern Ireland, according to a new survey from independent consumer body, Which?
Electric Ireland, which has been operating in NI since 2001 was placed top of the list based on Value for Money and the availability of Digital Tools in the Which? Annual Energy Company Customer Satisfaction Survey.
Which? said it ranked energy suppliers based on bill accuracy, customer service and value for money. The company added its survey “aims to provide unbiased and independent advice to consumers across a number of consumer markets”.
Electric Ireland, who were also voted joint first in the 2019 survey, is part of the ESB Group which has supplied energy to households across the island of Ireland for 90 years.
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Clare McAllister, NI Residential Manager for Electric Ireland, commented: “We are delighted with the result of Which?’s annual Northern Ireland energy survey. The fact this result comes from conversations with real customers reinforces the customer-first approach we have taken in the market since joining.
“The number of people switching to Electric Ireland in recent years has been considerable and the survey results showcase that people are happy with the offering we provide once they have moved. With a dedicated switch team, switching has never been easier and we have a clear goal to stay at the top of the table for many years to come.”
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Source: Written from press release
