Datapac recently revealed the results of a new survey which explores the use of AI tools and applications within Irish-based organisations.
The survey of IT decision-makers in Ireland found that a significant majority (84 per cent) of businesses are already using AI tools in their day-to-day operations. However, nearly a third (30 per cent) reported that employees within their organisations are independently sourcing and using unapproved AI tools.
The independent survey, commissioned by Datapac and carried out by Censuswide, gathered insights from 200 IT decision-makers across various industries in the Republic of Ireland and reveals that individual employee interest in AI capabilities is outpacing organisations’ planned technology strategies.
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The prevalence of unapproved AI usage is raising alarm amongst IT leaders whose organisations regularly use AI tools and applications. As these unapproved tools have not been subject to due diligence, many are concerned about the impact of such practices, with 39 per cent highlighting worries over the quality and integrity of data produced. Additionally, more than a third (36 per cent) of IT leaders expressed fears that such tools could disrupt established workflows by reducing operational efficiency, while 40 per cent pointed to the lack of formal processes as a critical issue hindering consistent and reliable AI use.
Despite these challenges, AI adoption remains a top priority for Irish organisations, with 89 per cent planning to invest in AI tools and applications over the next year. However, as businesses look to harness AI’s potential, the intersection of AI and cybersecurity is becoming increasingly significant. While nearly a quarter (23 per cent) of IT decision-makers believe the internal use of unapproved AI tools poses security risks, a broader threat remains. Some 62 per cent believe that AI will increase the volume of cybersecurity attacks over the next year, while 67 per cent believe that it will heighten the severity of these attacks.
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Kevin Hall, Senior Systems Engineer, Datapac told Sync NI: “AI represents one of the most exciting technological advancements in decades—arguably since the widespread adoption of the internet. It’s no surprise that forward-thinking innovators are experimenting with AI to improve efficiency and quality in their work. However, in the rush to capitalise on AI’s potential, organisations must not overlook best-practice due diligence. We strongly encourage businesses to adopt AI-powered tools from trusted, reputable providers—such as Microsoft Co-Pilot—that seamlessly integrate into existing technology ecosystems.
“Even with reputable providers, it’s vitally important that organisations are prepared for AI integration to help mitigate potential cybersecurity and compliance risks. If an organisation lacks the capacity to thoroughly assess their own performance, partnering with an expert IT provider can offer strategic support and guidance. As AI adoption accelerates, our survey underscores the importance of balancing innovation with robust governance. By addressing the risks associated with unapproved AI usage, Irish organisations can unlock the full potential of AI while safeguarding data integrity, operational efficiency, and cybersecurity.”
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