Head of Financial Services Sector for Digital, Data & Cloud

• Head of Financial Services Sector for Digital, Data & Cloud

  • Manchester, UK
  • Full-time
  • Department: Digital, Data and Cloud

  Company Description

  Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1.
  
  We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.
  
  As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally.

  Job Description

  Version 1 helps our FS customers deliver outcomes that positively influence and impact their businesses. 
   
  You will be a driven, creative, positive person, with whom our Core Values of ‘Drive’, ‘Personal Commitment’ and ‘Excellence’ resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our ‘Honesty & Integrity’ and ‘No Ego’ Core Values. You will know and agree that we must put the ‘Customer First’ to build a trusted brand which reflects our values. 
   
  You, as the Sector Head, will be accountable for the successful delivery of FS engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development. 

  • As the Sector Head, you will manage the delivery organisation while generally delegating the responsibility for engagements (timeline, scope, budget, customer expectations) and sub-sectors to Portfolio Directors, Delivery Principal(s) or Delivery Manager(s).
  • As the Sector Head, you will retain accountability for successful outcomes across the three sides of our Strategic Triangle:
    • Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, clean delivery to customers. 
    • Customer Success: Customer satisfaction, Sector NPS scores, instilling a customer obsessed disposition, and building long-term, strategic relationships with customers.
    • Empowered People: Direct line management for staff within the FS Management capability, and dotted line management for Digital, Data and Cloud staff operating within the FS Sector. Staff engagement (including quarterly Trust & Empowerment scores) for people working in your Sector.
  • Leverage your existing network within the FS Sector to help grow and nurture the business. 
  • As the Sector Head, you will identify, create, and influence new opportunities within your customer accounts and the broader FS market. This includes responsibility for driving pre-sales in conjunction with commercial counterparts. Bid work, proposition development, creating reusable collateral and participating in business development meetings with customers/prospective customers will be required. 
  • Working closely with your counterpart in the commercial team, you will proactively drive and capture demand for our Service Lines.
  • This role carries with it the implicit obligation to promote and deliver on both the FS Sector and Version 1 corporate agenda. As a key part of the Digital, Data and Cloud Leadership team, the Sector Head will champion our Core Values and will support excellence in operations (reporting, controls, forecasting inputs and overall governance). 
  • As the Sector Head, you will be expected develop enduring relationships with colleagues and customers. Regular travel within the UK & Ireland, with occasional travel to US & India should be expected. 

  Responsible for: 

  • Excellent, high-quality, on-time, on-budget delivery for all FS Sector engagements. 
  • Achievement of agreed FS Strong Organisation (growth, revenue, profitability) targets. 
  • Supporting bids and sales activities to drive and secure FS Sector demand and the creation of further opportunities. 
  • High levels of customer satisfaction, measured quarterly by Net Promoter Score. 
  • Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly) within your Sector. 
  • Working with leaders across Digital, Data and Cloud capability pools to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements. 
  • Ensuring a smooth, seamless transition into Support / Managed Services when required. 

  Qualifications

  • Recent, extensive (5+ years) experience working for an IT services consultancy or Systems Integrator, in a senior position with material, growth aligned KPIs, delivering software engineering and cloud transformation services to FS customers.
  • Deep subject matter expertise and understanding of the business challenges within the FS domain.
  • Track record of driving growth within your customers through credibility-based up and cross-selling of Digital, Data, Cloud and/or managed service capabilities.
  • Track record of winning and retaining new customers.
  • Proven experience managing significant (>€50M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy.
  • Experienced in the delivery of diverse technology change programmes to an excellent standard. 
  • Commercial: You will understand how to drive successful outcomes against revenue and gross profit growth targets, as well as accurate budgeting and forecasting. 
  • Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management.
  • Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation.
  • Driven: You will lead the growth agenda in your Sector, in tight collaboration with your commercial counterpart. 

  Nice to have:

  • Experience working with globally distributed teams, particularly with teams based in India.
  • Good technical fundamentals, with a very good understanding of how to ensure delivery of excellent software.

  Additional Information

  Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Edinburgh or London.
  
  At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
  
  One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
  
  We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivised certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
  
  Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.