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Job Details


Belfast, Northern Ireland


Senior DevOps Engineer

  • About Bazaarvoice
    At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
    The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
    Our brand promise : closing the gap between brands and consumers.
    Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
    It’s official: Bazaarvoice is a Great Place to Work in the US , Australia and the UK!
    The Senior Development Manager will play a significant role as part of a wider leadership team.
    You  will drive team performance through product delivery to meet business needs. You will develop effective teams of skilled professionals providing direction and coaching of agile working practices. You will build strong relationships engaging with peers and other colleagues working to common purposes from within the IT function and the wider business.
    You will be expected to understand the business needs and lead your team to support delivery of the Product Roadmap. The role will provide technical oversight and direction interfacing with the other development practices across the function.

    About You:

        • You’ll be an excellent leader, communicator, innovative and self-motivated, with a positive approach to teamwork. Working to shape and encourage those who have the skills to build software solutions within a Product Development practice. 
        • You will have experience of working in an agile software development environment and have a strong understanding of technologies used. You will challenge appropriately to create opportunities for improvement, identifying and managing risk.
        • You will have an analytical approach and have experience of evaluating capability needs and suitability of initiatives against the strategy.
        • You’ll be exceptionally well organised and drive a high standard of output for yourself and team. You’ll be responsible for high level resourcing plans, including recruitment and performance reporting within the Function.
        • You will have the ability to challenge effectively and constructively, whilst driving good practice, both personally and with your colleagues, ensuring clear, well-informed and focused presentation of output to key stakeholders and clients at varying levels.

    Role & Responsibilities:

        • Leading & developing peopleLead the recruitment and hiring of new team membersProvide mentorship and career development advice and guidance.
        • This mentorship should include both technical mentorship, as well as soft-skills and other aspects of being effective and successful in a development organization.
        • Partner with and support people planning and managing their skills development and training.
        • Think carefully about areas where their skills need greatest development, or where the most opportunity for improvement exists; work with the person to identify appropriate training; and obtain budget and time allowance to complete it. 
        • Stay up to date on industry news. Be knowledgeable about developments from our company, our competitors, and our largest customers.
        • Financial planning, budgeting and forecasting, including anticipating future people requirements, skills development and training needs, facilities, tools and technologies required, hardware and travel.
        • Provide performance feedback and complete performance evaluations for the team.
        • Informal performance feedback should be provided on a frequent basis, focused on recognition for achievement, and opportunities for growth. 
    Support Product Teams:
      • Provide input to the Product Owner on the product strategy and vision, and give feedback to the Product Owner on the content and prioritization of the Product Backlog. 
      • Provide support and assistance to Product teams.
      • Be prompt and proactive in helping remove impediments that are harming teams’ ability to be effective.
      • Actively protect Teams from disturbance, disruption, or outside interference.
      •  Be available to provide advice and assistance to Teams on technical difficulties that arise in the course of doing their work. 
      • Identify issues to Teams that they might overlook, such as scalability, performance, security, compliance, operational readiness, etc. 
      • Stay current in the development tools and technologies that Teams are using. 
      • Provide support to the Product Team. 
      • This includes working with the Product Owner to manage and prioritize the product backlog, technical concepts and CSAT support.
    Why join Bazaarvoice?
    Customer is key
    We see our own success through our customers’ outcomes.  
    We approach every situation with a customer first mindset.
    Transparency & Integrity Builds Trust
    We believe in the power of authentic feedback because it’s in our DNA. 
    We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
    Passionate Pursuit of Performance
    Our energy is contagious, because we hire for passion, drive & curiosity. 
    We love what we do, and because we’re laser focused on our mission.
    Innovation over Imitation
    We seek to innovate as we are not content with the status quo. 
    We embrace agility and experimentation as an advantage.
    Stronger Together
    We bring our whole selves to the mission and find value in diverse perspectives. 
    We champion what’s best for Bazaarvoice before individuals or teams.  
    As a stronger company we build a stronger community.
    Commitment to diversity and inclusion
    Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
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